Customer Service Representative
- Expired: over a month ago. Applications are no longer accepted.
- The position is Remote (Remote until Offices reassume).
- The resource must be Fully Vaccinated.
- Position: Customer Service Representative
- Industry: Banking/Financial Services
- Job duration: 12 months (Contract to Hire)
- Location: Phoenix, AZ 85027 OR Chandler, AZ 85224 (Remote until Further Notice)
- Training: Training is 5 weeks Monday - Friday (6 am - 9 pm local time)
- Shift: Schedules can be anywhere between 7 am – 10 pm with OT Monday-Sunday. It is critical that all potential associates understand that the shifts can be anywhere between these hours
- Interview: Phone Interview
- Pay Rate: $18.52/hour without any additional healthcare and medical benefits
- The representative role is inclusive of an inbound phone team environment assisting external clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries.
- This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry.
- The Call Center assists with 401(k), Stock Options, and Health Benefits Solutions.
- Call center experience.
- Financial Acumen.
- High service aptitude.
- Service to Sales acumen.
- Strong communication skills (verbal and written).
- Innovative thinking.
- Strong problem-solving and decision-making skills.
- Client focused.
- Positive attitude.
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