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Customer Service Representative

Collabera
Phoenix, AZ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Note:
  • The position is Remote (Remote until Offices reassume).
  • The resource must be Fully Vaccinated.
Position Details:
  • Position: Customer Service Representative
  • Industry: Banking/Financial Services
  • Job duration: 12 months (Contract to Hire)
  • Location: Phoenix, AZ 85027 OR Chandler, AZ 85224 (Remote until Further Notice)
  • Training: Training is 5 weeks Monday - Friday (6 am - 9 pm local time)
  • Shift: Schedules can be anywhere between 7 am – 10 pm with OT Monday-Sunday. It is critical that all potential associates understand that the shifts can be anywhere between these hours
  • Interview: Phone Interview
  • Pay Rate: $18.52/hour without any additional healthcare and medical benefits
Roles and Responsibilities:
  • The representative role is inclusive of an inbound phone team environment assisting external clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries.
  • This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry.
  • The Call Center assists with 401(k), Stock Options, and Health Benefits Solutions.
Required Skills:
  • Call center experience.
  • Financial Acumen.
  • High service aptitude.
  • Service to Sales acumen.
  • Strong communication skills (verbal and written).
  • Innovative thinking.
  • Detail-oriented.
  • Strong problem-solving and decision-making skills.
  • Flexible.
  • Team-oriented.
  • Client focused.
  • Positive attitude.
If you have any questions/need any additional information, please give me a call at +1 (404)-942-0807 OR email me at <indranil.kundu@collabera.com>.
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Collabera

Address

Phoenix, AZ
85027 USA

Industry

Business

View all jobs at Collabera