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Customer Service Representative

Collabera Oriskany, NY
  • Posted: over a month ago
  • Full-Time
  • Provide service to customers who possess a policy by responding to requests via telephone regarding insurance and other financial service products and benefit plans
  • Research and respond to requests and discuss options regarding various aspects of the policy; for example, status of claims, policy provisions, values, basic procedures, etc.
  • Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing
  • Efficiently access multiple electronic systems and LAN/PC to provide complete response
  • Work at all times to enhance and strengthen the relationship between the customer and client
  • Support special campaigns as needed, or if solicited by the customer
  • Workers are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills.
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Collabera

Why Work Here?

Collabera has been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” for 8 consecutive years.

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Address

Oriskany, NY
13424 USA

Website

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