As a client service representative, you can look forward to
• Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner.
• Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time.
• Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life.
• Navigating multiple computer applications while interacting with the client.
• Listening to, understanding and providing solutions for our client's needs.
We'll help you
• Get training and on-the-job support from managers. You'll receive in- depth classroom training.