- Industry: Insurance
- Job Title: Customer Service Representative
- Location: Cleveland OH 44126
- Duration: 06 Months / 12 Months (Extension Possible)
- Work Hours: 8AM - 8PM (Any 8 hours)
Handle high volume of external inbound customer and sales agent inquiries.
Communicates product features and benefits and contract provision details.
Ability to handle most customer interactions independently.
Ability to explain basic information in functional area.
Maintains satisfactory level of key performance indicators according to departmental requirements.
Associates, or Bachelors degree preferred, or equivalent years of related experience.
Minimum 2 years of customer service and/or call center experience required.
Accountable, ethical, good decision-making ability.
Strong written and verbal communication skills required.
Excellent computer skills and ability to multitask
Should you have any questions, feel free to call me on 973-581-3871.
Customer Service Representative,Customer Support,Customer Care,Call Center Agrent,Call Center Representative
Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.