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Customer Care Specialist

Collabera West Sacramento, CA
  • Posted: over a month ago
  • Full-Time


Position Details:
Job Title :Customer Care Specialist
Work Location :West Sacramento, CA 95605
Duration :03 months + Possible Extension




CALL CENTER OR CUSTOMER SERVICE NEEDED URGENT
Job Description:
  • Need call center agents that have 1 year medical billing/claims/eligibility experience to answer telephone calls for the Medi-Cal Program for Provider and Beneficiary Community.
  • Must have customer service representative/call center experience.
  • Healthcare Customer Care Specialist - Bilingual Preferred with the following languages: Spanish, Korean, Arabic, Farsi, Vietnamese, Armenian, Hmong, Russian, Laotian, Cantonese, Cambodian candidates are ideal.
  • The Telephone Service Center (TSC) is the primary point of contact for providers and beneficiaries. The TSC Provider Information and Assistance Agent are responsible for receiving and responding to providers and billing agents' inquiries and requests for information.

Collabera

Why Work Here?

Collabera has been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” for 8 consecutive years.

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Address

West Sacramento, CA
95605 USA

Website

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