CALL CENTER OR CUSTOMER SERVICE NEEDED URGENT
- Need call center agents that have 1 year medical billing/claims/eligibility experience to answer telephone calls for the Medi-Cal Program for Provider and Beneficiary Community.
- Must have customer service representative/call center experience.
- Healthcare Customer Care Specialist - Bilingual Preferred with the following languages: Spanish, Korean, Arabic, Farsi, Vietnamese, Armenian, Hmong, Russian, Laotian, Cantonese, Cambodian candidates are ideal.
- The Telephone Service Center (TSC) is the primary point of contact for providers and beneficiaries. The TSC Provider Information and Assistance Agent are responsible for receiving and responding to providers and billing agents' inquiries and requests for information.