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Program Manager

Cognia, Inc.
Tempe, AZ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Education is ever-evolving. And so are we.

We seek passionate people from diverse backgrounds who are committed to helping improve the work of schools as a trusted partner in advancing learning. By joining the Cognia team, you will be immersed in a community of energetic and resourceful people dedicated to a common vision to impact and inspire education providers to advance and enable pathways of success for all learners. At Cognia we have developed a holistic approach to education that empowers schools to create real outcomes and optimize learning for students of all backgrounds, servicing more than 36,000 institutions, 5 million teachers, and 25 million students in 85 countries. When you join Cognia, you join a team of experts passionate about our mission and embracing our core values in everything we do.


The Program Manager is responsible for the management of a program to achieve benefits in alignment with company strategy, goals, methods, and commitments. The Program Manager communicates the program’s overall design and ensures stakeholders are knowledgeable about their role and responsibilities, the scope of the program, and specific contractual requirements or needs. Programs may vary in size of scope and budget and range from minimal to moderate complexity, uncertainty and change. The Program Manager leads and coordinates program activities across stakeholder groups; manages interdependencies among components and determines optimal approaches to achieve program goals and benefits. This position has profit and loss, productivity and/or business process improvement accountability impacting gross margin and/or cost of sales of the program.


  • Manage all phases of the project from Initiation through Planning, Execution, Monitoring and Controlling, and Closing, including development and maintenance of charter/business case, project scope, schedules, costs, risk plans, change management, lessons learned, and related communications.
  • Utilize formalized and standardized project management processes, tools and techniques (e.g., requirements, scheduling, communications, change management, status reporting, etc.) to achieve the products, services, or results that the program was undertaken to produce within the approved scope, schedule, and cost.
  • Collaborate with management to develop and implement project/program management strategy and practices aligned with industry best practices.
  • Demonstrate open and effective communication within the department, with other entities within the organization, and with external stakeholders.
  • Manage integration of functional area work throughout project and program life cycles.
  • Collaborate and engage with stakeholders to contribute to or develop the program workplan that ensures alignment with the strategic and business purpose and ensures project plans align with the program’s goals, benefits, and requirements.
  • Manage client and stakeholder communications and expectations regarding program scope, schedule, deliverables, risks and activities; manage day-to-day client interactions and expectations and communicate effectively with the client; ensure requirements are met.
  • Manage day-to-day stakeholder interaction and communicate effectively to achieve immediate and long-range goals.
  • Track, monitor, and communicate program performance status against program plan, requirements, quality measures, schedule, and budget; monitor program metrics and analyze variances and trends in costs, schedule, quality, and risks.
  • Lead and facilitate effective program meetings (internal and external) with clear/concise purpose, objectives, and agenda; document and communicate results including risks, actions, issues, decisions, and any process improvements/changes.
  • Make formal or informal presentations, inside and/or outside the organization; compose materials such as detailed reports, work-related manuals, and publications of moderate scope or impact.
  • Monitor and control performance of vendors and subcontractors, and ensure they are familiar with organizational procedures and expectations as well as deliverable requirements and acceptance criteria; collaborate with procurement as needed.
  • Contribute to planning and forecasting department’s annual budget and cost expenditures, as requested.
  • Contribute to setting departmental goals and cascaded individual goals.
  • Identify and define strategic and business purpose of assigned projects; monitor and manage project activities to achieve project goals and benefits to ensure strategic alignment.
  • Participate in initiatives around standardization and continuous improvement of project or program management practices.
  • Contribute to the development of proposal solutions, designs, text, and budgets.
  • Perform duties and fulfill responsibilities that may, from time to time, include related or unrelated tasks.


Education & Experience:

  • Bachelor’s degree preferred and three (3) years of project management experience in a related field; or an acceptable equivalent combination of related education and project management training and experience (this includes experience in both project management and the assigned domain area)
  • Two years of relevant education industry experience preferred
  • Knowledge and application of PMBOK practices required
  • Project Management Professional (PMP) certification preferred


  • Strong verbal and written communication and negotiation skills
  • Client/stakeholder management skills; ability to define appropriate expectations and execute client communications in collaboration with project sponsors and leadership
  • Working knowledge of project governance, project management office (PMO) definition, and execution of project management best practices
  • Effective decision-making skills (make sound, well-informed, and objective decisions; perceive the impact and implications of decisions; commit to action, even in uncertain situations, to accomplish project goals; drive positive change)
  • Experience with SharePoint, Jira, and/or other project management tools in addition to the Microsoft Office Suite (i.e. Project, Word, Excel, PowerPoint and Visio)
  • Business and Financial Acumen: Manage resources and execute work against the program budget

Anticipated Travel (may include local, national, and/or international travel):

  • Significant travel (20-40%)

At Cognia, we recognize the critical role played by our teams in carrying out the organization’s important educational mission. As a reflection of that recognition our exceptional benefits offerings include generous paid time off and holiday breaks, comprehensive insurance plans, and a 12.5% retirement savings contribution which is immediately vested, all effective on your date of hire. This represents an affirmative commitment by the organization to attract and retain the highest quality workforce – to ensure our continued ability to effectively serve our mission for years to come.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity, marital status, national origin, age, physical or mental disability, citizenship, protected veteran status, genetic information or any other characteristics protected by local, state, or federal laws, rules, or regulations. Cognia is an Equal Opportunity Employer, and is committed to Diversity, Equity, and Inclusion.

Cognia, Inc.


Tempe, AZ
85284 USA



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