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Information Clerk/Customer service representative

Cogent Infotech Corporation New York ,NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Greetings from Rajni Samyal,

Hope you are doing well,

This side is Rajni Samyal, Talent Acquisition Specialist from Cogent InfoTech Corporation. I would really appreciate it if you can take a few moments to review the details given below & give me an opportunity to discuss the same with you over the phone at a specific time of your convenience. I assure you that your time will be well spent and information exchanged will be valuable. However if you are not currently looking for a new assignment or would be looking to change at a later date, a quick note on the same will help me update my database.

So, kindly share the latest resume if you are interested in this opportunity with your contact details and the best time to reach you by reverting to this mail and I will surely get back to you accordingly.

Title: Information Clerk
Location: New York City 10007
Duration: 6+ Months

Description of Work:
The Compliance Department is required to maintain an open communication channel for compliance, environmental health & safety and quality assurance complaints made by NYCHA residents, employees, contractors and the general public.

Requirements

  • Effective Communicator: Written and Verbal
  • Ability to prioritize effectively
  • Ability to exercise discretion


Job duties:

  • Triage, redirect and refer calls in the IVR
  • Answer questions and address complaints
  • Determine the nature of the concern and input into the case management system (Siebel) for investigation and follow up by the appropriate department.

 

Company Description
Cogent Infotech Corporation celebrates over 14 years of innovation and welcomes motivated people to support our constantly growing operations and maintain best in class solutions in a work hard/play hard environment. Be a part of a team that values your ideas and gives you the tools and resources to implement your best innovations and concepts! Cogent is a place that values diversity & offers a generous benefits package including paid-time off, health and dental benefits, 401(k), sick leave, life insurance, plus other perks throughout the year to support our work hard/play hard environment.

Cogent Infotech Corporation, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or another legally protected status.
For more information about Cogent, visit www.cogentinfo.com

Cogent Infotech Corporation

Why Work Here?

COGENT Infotech Corporation has 15+ Years of rich industry experience providing Innovative Solutions to customers in over 35 states. COGENT

Cogent Infotech Corporation celebrates over 14 years of innovation and welcomes motivated people to support our constantly growing operations and maintain best in class solutions in a work hard/play hard environment. Be a part of a team that values your ideas and gives you the tools and resources to implement your best innovations and concepts! Cogent is a place that values diversity & offers a generous benefits package including paid-time off, health and dental benefits, 401(k), sick leave, life insurance, plus other perks throughout the year to support our work hard/play hard environment. Cogent Infotech Corporation, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or another legally protected status. For more information about Cogent, visit www.cogentinfo.com

Address

New York, NY
USA