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Customer Service Representative/call center agent/office assistant

Cogent Infotech Corporation
10007, NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Hi,
I hope you are doing great!

My name is Amit goel and I'm an IT recruiter at COGENT InfoTech. We are looking for Information Clerks at Long Island City, NY. Below are the job details. Please let me know your interest for the below requirement.

Title: Information Clerks
Location: Long Island City , NY 11101
Direct Hiring / One Telephonic interview schedule on : Wednesday, Thursday and Friday

Description of Work:
The Compliance Department is required to maintain an open communication channel for compliance, environmental health & safety and quality assurance complaints made by residents, employees, contractors and the general public.

Requirements

  • Effective Communicator: Written and Verbal
  • Ability to prioritize effectively
  • Ability to exercise discretion

Job duties:

  • Triage, redirect and refer calls in the IVR
  • Answer questions and address complaints
  • Determine the nature of the concern and input into the case management system (Siebel) for investigation and follow up by the appropriate department.

Amit goel I Talent Acquisition Specialist

Cogent Infotech Corporation

1035 Boyce Road, Suite 108

Pittsburgh, PA 15241

Ph: 412-200-5269 (Ext:569)

amit.goel@cogentinfo.com

www.cogentinfo.com

Company Description
Cogent Infotech Corporation celebrates over 18 years of innovation and welcomes motivated people to support our constantly growing operations and maintain best in class solutions in a work hard/play hard environment. Be a part of a team that values your ideas and gives you the tools and resources to implement your best innovations and concepts! Cogent is a place that values diversity & offers a generous benefits package including paid-time off, health and dental benefits, 401(k), sick leave, life insurance, plus other perks throughout the year to support our work hard/play hard environment.

Cogent Infotech Corporation, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or another legally protected status.
For more information about Cogent, visit www.cogentinfo.com

Cogent Infotech Corporation

Why Work Here?
COGENT Infotech Corporation has 15+ Years of rich industry experience providing Innovative Solutions to customers in over 35 states. COGENT

Address

10007, NY
10007 USA

Industry

Business

View all jobs at Cogent Infotech Corporation