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Floor Manager

Coffee Business Operations
Seattle, WA
  • 3 days ago
  • $21 Hourly
  • Full-Time
Job Description

Join our growing team at Mr. West and be a part of our café bars, where everyone comes together over delicious coffee, food, wine, and cocktails.

Apply now to be our next Floor Manager in Seattle, WA located at 720 Olive Way!


· Full Time and Competitive Wages + Tips averaging up to $31.00 + / hour!

· Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program

· Vacation Time, starting at up to 2 weeks accrued / year for years 1-5!

· 401(k)

· Employee Discounts

· Opportunities for Advancement and Education within the Company

Strive for quality in every decision, every day through:

  • Supporting and supervising the quality of products and services throughout the brand and location
  • Working the floor across any given position and shift for the front of house operations and/or general back of house support
  • Ensuring a culture of positivity and accountability with the front of house team
  • Executing training systems to a high level
  • Acting as Manager on Duty in absence of General Manager, executing the schedule as written, and validating completion of opening/closing duties
  • Ensuring front of house executes high standards for a safe and hospitable customer experience
  • Support other team members in daily duties
  • Upholding and enforcing all company policies and procedures, while supporting team members in daily tasks and making our customers feel welcome
  • Demonstrating excellent hospitality, executing high-quality beverages, and maintaining a continuous quality improvement environment for our patrons
  • Opening and closing procedures, including cleaning, delegation, accounting, and other checklists
  • Keeping and maintaining storage of product through organization, cleanliness, and inventory counts


  • 3+ years previous experience in a related management position, leading a team in a high-volume and multi-faceted restaurant
  • Strong knowledge of specialty coffee, bar and wine preferred
  • Valid Food Handler and MAST Certification required.
  • Strong organizational, interpersonal, communication, and problem-solving skills
  • Ability to handle sensitive, confidential information discreetly and professionally
  • Ability to work in a fast-paced environment
  • Ability to multitask and organize time with strong attention to detail


Work is performed primarily in a cafe setting with extensive public contact and frequent interruptions.

Must be able to stand or walk a minimum eight-hour shift. Requires mobility and prolonged standing, walking, bending and lifting up to 50 lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to qualified individuals with disabilities in all aspects of the employment process and to perform the essential functions.

If reasonable accommodation is needed, please contact the HR Department by phone (208) 412-8040 or in person at 9 SE 3rd Ave, Portland OR 97214.

MrWST is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. MrWST does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Coffee Business Operations


720 Olive Way

Seattle, WA
98101 USA



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