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Enterprise Business Systems/IT Manager

Codeworks L.L.C
New Berlin, WI
  • Posted: over a month ago
  • Full-Time
Job Description

Salary + Bonus on location in New Berlin, Wisconsin


Job Description:
The Enterprise Business Systems/IT Manager is responsible for the overall planning, organizing, execution, maintenance, and enhancement of all IT functions with a focus on enhancing day to day operations by utilizing our ERP system and related platforms. This position requires managing both local resources as well as offsite IT service partners to direct all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions.

Responsibilities:

  • Develop and implement a strategic plan for the technical infrastructure of the organization including IT budget, hardware, software, websites, maintaining system up time, and ERP projects that enhance internal processes.
  • Ensure business continuity and overall information security by having appropriate cyber security protocols and disaster recovery plans in place.
  • Support the configuration, implementation, utilization, maintenance, and enhancement of the ERP system. Analyze complex business needs presented by the user community and/or customers and recommend technical solutions.
  • Serve as project manager working cross functionally as a trusted advisor to produce detailed timelines and progress updates for each application release or ERP project.
  • Facilitate adoption of new processes through training sessions, demos, and the development of appropriate documentation.
  • Support ancillary/integrated systems.
  • Perform liaison duties between users, operations, and programming personnel in the areas of systems design, modifications, or trouble shooting.
  • Lead business intelligence initiatives to develop standardized dashboards and Ad-Hoc reporting solutions.
  • Provide guidance and advanced technical support via telephone, email and in person to employees. Support may include: desktop, network, and server support.
  • Identify, recommend, develop, implement, and maintain IT standard procedures and cost-effective technology strategies that meet the business’ objectives.
  • Manage all hardware and software evaluations and maintains vendor contracts.

Qualifications:

  1. Bachelor's degree in computer science or similar.
  2. Minimum of 5 years of experience including at least 3 years leading ERP projects.
  3. Demonstrated ability to manage projects of varied size and scope across technical and functional disciplines and to plan and operate within the budgeted time and expense.
  4. Vendor management experience (working with offsite service vendors for network management, security and backup support).
  5. Strong technical skills with Enterprise Resource Planning Systems, Windows Active Directory, VMWare, CITRIX, Network and Server infrastructure, Microsoft Office, and Microsoft SharePoint.


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Codeworks L.L.C

Address

New Berlin, WI
USA

Industry

Technology

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