Skip to Main Content
← Back to Jobs

Springhill Suites - Front Desk Supervisor (Full Time)

Coastal Hospitality Associates, LLC Virginia Beach, VA
  • Posted: September 02, 2019
  • Full-Time

OVERVIEW:
The SpringHill Suites Virginia Beach Oceanfront is seeking a team orientated hospitality specialist to fill the role of Front Desk Supervisor. This supervisor is responsible for the supervision of all aspects of the Front Desk functions and ensuring guest satisfaction.
ESSENTIAL FUNCTIONS:

  • Provide excellent guest service and enhance the guest experience
  • Maintain complete knowledge of and comply with all company and departmental policies/service procedures/standards
  • Resolve guest complaints, ensuring guest satisfaction
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Maintain knowledge of hotel features, amenities, services and all hotel departments.
  • Answer phones, check guests in/out, make reservations, handle guest requests and coordinate groups
  • Train, support, supervise and manage the performance of the front desk team
  • Involvement in hiring, scheduling, progressive discipline, ordering departmental supplies, monthly inventories, departmental meetings
  • Involvement in all hotel activities and offering support and assistance to all hotel departments
  • Work to maximize revenues and minimize expenses
Qualified candidates must have supervisory experience in the hospitality industry or 2 years hotel front desk experience.
Candidates must be willing to work a varied schedule to include evenings, nights, holidays and weekends.
Physical requirements include: walking and standing for up to 8 hours per day; pushing and pulling up to 200lbs; lifting/transporting at least 50lbs: reaching; bending and stooping; and visually inspecting items.
EOE M/F/Vet/Disabled

Coastal Hospitality Associates, LLC

Address

Virginia Beach, VA
23452 USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.