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Member Services Officer- PT (for call center)

CoastHills Credit Union Lompoc, CA
  • Expired: over a month ago. Applications are no longer accepted.

We are CoastHills Credit Union, one of the largest Credit Unions on the Central Coast. Our employees are an important part of the CoastHills experience. Not only are we committed to serving our members, but we’re also involved in helping our local communities. After all, this is our home too! If you enjoy a professional work environment and truly want to make difference in people’s lives, we encourage you to apply for the position below…

Part-Time Member Services Officer (eBranch/call center)

You will assist CoastHills Credit Union to achieve its mission to make a difference in our neighbors’ lives! You will accomplish that by providing outstanding service to both internal and external members.

Some of the responsibilities of the job are;

  • Processes banking transactions, such as withdrawals, transfers of funds, requests for account information, etc. by telephone, mail and/or Interactive Teller Machine (ITM)
  • Opens new membership and share accounts and closes accounts as requested
  • Prepares and processes authorized account changes
  • Processes Cashier’s Checks, Money Orders and other services
  • Explains, promotes and cross sells Credit Union services, products, programs and investment opportunities; cross-sells Wealth Management services as well as e-statement account conversions
  • Proactively responds to members’ inquiries and requests using product knowledge
  • Assists in completing forms and documents
  • Resolves errors, member problems and/or complaints in a timely manner

Some of the requirements of the job are;

· A minimum of 12 months of customer service and/or cash handling work experience

· Within six (6) months of employment: Knowledge of loan products, including features and benefits, as well as successful completion of core competencies certification

· Knowledge of English usage, grammar, punctuation, and spelling, with the ability to listen effectively

· Ability to calculate figures and amounts, such as interest, dividends and percentages

· Ability to apply common sense understanding to carry out instructions

· Ability to organize work efficiently in order to meet deadlines

· Ability to perform duties accurately and timely, with frequent interruptions

· Ability to be bonded

We offer great benefits including, very generous PTO, low premium health insurance, 401k matching, and more…

If you are motivated and team-oriented, here's your chance to work where every day is Another great day!


Please apply at:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0ccbc5ee-4e9e-4ab2-b85b-76af5788ba44&ccId=19000101_000001&jobId=287917&source=CC2&lang=en_US

CoastHills Credit Union

Why Work Here?

We offer great benefits including, very generous PTO, low premiums health insurance and 401k match. We’re involved in helping our community.

Our employees are an important part of the CoastHills experience. Not only are we committed to serving our members, but we’re also involved in helping our local communities. After all, this is our home too! If you enjoy a professional work environment and truly want to make difference in people’s lives, we encourage you to apply with us! It may be the first step toward a long and fulfilling career with CoastHills.

Address

Santa Maria, CA 93454
Lompoc, CA
USA