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Implementation Engineer

New York, NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

What's Clyde - Clyde is an end-to-end product protection platform that is re-thinking the way retailers increase loyalty and drive revenue, and the way customers manage their purchases. We are tackling the $50B per year extended warranty market and becoming the de facto solution in the space by leveraging an intense focus on product, design, and customer experience. Clyde delivers product protection plans directly to consumers as they shop, owning the relationship from purchase to claim submission to resolution. We know that the relationship between retailers and their customers is far from over after checkout, so were building products to deliver value at every stage of this relationship.

As an Implementation Engineer at Clyde, you will design or modify systems architecture to meet merchant needs. You will test, integrate, and program software systems to ensure that specific merchant issues are solved and lead to a successful engagement between Clyde and the merchant. As an early member of the Clyde team, you will work hand-in-hand with senior leadership to design our way of working and help ensure we differentiate on service.

An opportunity to...

  • Understand user requirements and communicate how Clyde can solve their business and technical challenges, from high-level architecture to code implementation
  • Partner with Solutions and Sales teams in helping customers understand what is technically possible with Clyde and recommend solutions for improvement
  • Create technical content (sample code, demos, etc.) to show customers how to implement specific use cases or best practices
  • Inform various stakeholders about any problems with the current technical solutions being implemented
  • Assess the business impact that certain technical choices have


  • Bachelors degree in Information Technology, Software Engineering, Computer Science, or related field
  • Related experience with a strong technical generalist background
  • Be comfortable talking through technical concepts and explaining how they work, both from a product feature and API architecture perspective
  • Previous project management experience is advantageous
  • In-depth understanding of front-end web design, eCommerce platforms, and associated languages
  • Sound knowledge of various operating systems and databases
  • Intellectual curiosity and critical thinking skills


Who are we?

Clyde is a product and design led organization founded in 2017 in NYC by a customer-obsessed team of designers, engineers, operators, and successful former founders. We have partnered with some of the top investors in the world to help us achieve our vision.

Why should you join us?

Clyde is building an incredibly thoughtful suite of products with enormous potential. We are a highly resourceful, motivated, and collaborative team, and we value diversity of all kinds. We hold ourselves to the highest standards. Clyde does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

All members of our team will have ample opportunities for professional growth, plus, we offer competitive salaries and equity packages, health insurance, unlimited time off with a mandatory 10 days, and a creative culture. We are building a really exciting company and cant wait for you to join us.



New York, NY



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