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Customer Service Representative

Clutch DC Chevy Chase, MD

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Our business is a community engagement organization, endorsed by some of the most prominent and globally known corporations. We are one of the fastest-growing outreach organizations in our region with a network expanding around the world.

Our staff is evolving our business and connecting us to our neighborhoods.

Our staff is our biggest strength, and we aspire to create an office atmosphere where everyone has the resources, encouragement and opportunities to succeed and develop professionally.

 

We're looking to hire and promote knowledgeable, motivated individuals who are excited about the community and who represent our main values.

  • Be Ambitious, Be Smart

  • Break Through Barriers

  • Think Creatively, Share your Ideas, Maintain Confidence

  • Build positive Relationships, Be a positive Role Model

  • Be Fierce

 

The Customer Service Agent shall serve as a connection between our outreach initiative and its participants or prospective members. Accountable to assist customers or prospective consumers with any concerns and/or questions they might have about their purchase. This position is essential for obtaining and answering member enquiries, settlement of member grievances, client education, continuity of participation.

 

Customer Service Requirements:

  • Maintains a positive mindset

  • Interested in learning and progressing

  • Aims for team success

  • Interested in future leadership opportunity

 

Our clients believe in equal opportunity and would like to invite all candidates who want to develop their careers and become a significant asset to our business. If you have little or no experience, we will supply each candidate with full training and education.

 

Entry Level Positions Available:

  • Customer Service Representative

  • Management Trainee

  • B2C Sales Representative

  • Marketing & Advertising Assistant

 

Customer Service Responsibilities:

  • Engaging personally with consumers to provide clarification in response to questions, complaints and queries about their existing products.

  • Assisting individuals in registration and company resources.

  • Follow-up on consumer requests and grievances which have not been addressed.

  • Communicate efficiently to customers to ensure we grasp the needs of their interests.

  • Conducting analysis on petitions and statements to deliver service.

  • Work as a contact between the customer and the appropriate authorities to discuss issues.

  • Additional duties as assigned.

Clutch DC

Address

Chevy Chase, MD
20815 USA
View all jobs at Clutch DC