District Administrator- Fresno Operations

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."

We're looking for someone to join our team as an Operations District Administrator who:

The District Administrator (DA) is responsible for providing administrative leadership and direction to multiple medical practices within Clinica Sierra Vista (CSV) regional defined areas of operation. The DDA will perform various duties in support of the Practice Managers and conduct staff training. The DA will partner with the Director of Operations to adequately ensure leadership representation in meetings/committees, analyze patient encounter data, and prepare various qualitative and quantitative reports. The DA will work with the Director of Operations to create schedules for the staff and managers that best utilize resources and follow up on Incident Reports, Injuries, Refund Requests, and orders for the Operations Department.

Essential Functions:

• Embraces and promotes the organization's strategic plan and Clinica Sierra Vista Production System (CSVPS). Champions and demonstrates the values, mission, and vision of CSV, always putting the patient first.
• Foster a success-oriented environment that reflects the Clinica Sierra Vista Production system.
• Support the Director of Operations in developing and executing annual budgets that align with operating plans.
• Propose and carry out processes that drive production and profitability.
• Support the performance management processes that measure and evaluate progress against strategic goals.
• Administer the practice schedule, develop policies, and establish standard work for all aspects of patient scheduling to ensure new ways to improve efficiency and effectiveness.
• Administer patient management processes including developing and implementing new patient experience protocols, and re-engagement strategies.
• Review and organize office operations and procedures.
• Develop and recommend programs to improve office operations, patient retention, and appointment availability.
• Must be capable of motivating and mentoring staff.
• Is responsible for knowing the billing system and policies involving the preparation and input of information to patient accounts while simultaneously explaining such information to patients.

You'll be successful with the following qualifications:

• Bachelor's degree (BA/BS) or equivalent from a four-year college or technical school preferred; two to five years' experience and/or training; or equivalent combination of education and experience required.
• Three to five years of supervisory experience.
• Must have hands-on clinical experience.
• At least two (3-4) years of experience in federally qualified health center operations is preferred.
• Strong knowledge of practice management software (EHR).
• Excellent interpersonal and teamwork skills.
• Excellent communication skills, both verbal and written, with the ability to adapt style and approach based on audience.
• The ability to read, analyze and interpret common financial reports, and legal documents. The ability to respond to common inquiries or complaints from patients, staff, regulatory agencies, or members of the business community. Ability to effectively present information to top management, co-workers, and staff. Excellent oral and written communication skills.
• The ability to apply sound and precise judgment when making decisions under pressure. The ability to direct the work of others and work as a team leader in attainment of goals.
• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fraction, percentages, ratios, and proportions to practical situations.
• Ability to operate office machines and computer workstation.
• Must have a valid driver's license and clean driving record.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!