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Operations and Maintenance Assistant

Climate Control Storage Plus, LLC Fairmont, WV
  • Posted: 26 days ago
  • $10 Hourly
  • Part-Time

We are seeking an Operations and Maintenance Assistant to join our team. You will be responsible for assisting customers by phone and in person with various rentals.

Responsibilities:

  • Handle customer inquiries and complaints in person and by phone
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the products and services
  • Interact with our guests in a friendly, fast, courteous and efficient manner
  • Attention to detail in order to promote positive customer interactions
  • Hear and sense customer needs and keep your manager and fellow team members informed
  • Complete training and maintain knowledge by participating in on-line and hands on educational and training opportunities
  • Take pride in every aspect of your work and perform it with energy and enthusiasm
  • Be a strong team player, with a commitment to continuous learning who provides high quality service to our customers

ā€‹Qualifications:

  • Previous experience in customer service or other related fields
  • Ability to prioritize and multitask in a fast paced environment
  • Positive and professional demeanor and appearance
  • Excellent written and verbal communication skills

Education/Training/Requirements:

  • High School Diploma or equivalent
  • Valid WV drivers license and reliable transportation
  • Must pass drug test
  • Regular/Required schedule Monday and Friday 9am to 5pm, Saturday 9am to Noon

Physical Demands:
The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted. Example duties: Sweeping and Mopping cargo area of rental equipment; Wipe down cab area of rental equipment; Sweep and clean storage units; Stock moving supplies; Walk grounds to pick up garbage; Fold moving blankets;

Climate Control Storage Plus, LLC

Address

110 Van Kirk Drive Fairmont WV 26554
Fairmont, WV
USA

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