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Organizational Development Manager

Clearwater Paper Spokane, WA
  • Posted: August 15, 2019
  • Full-Time

Clearwater Paper Corporation (NYSE: CLW) is a $1.7B company that manufactures quality consumer tissue, away-from-home tissue, parent roll tissue, and bleached paperboard and pulp at manufacturing and converting locations across the nation. Working at Clearwater Paper provides an opportunity to enrich your career through challenging and meaningful work and ongoing training and development-all in a supportive environment. We know our success depends on your success. 


The Organizational Development Manager is responsible for leading the design and implementation of organization development programs and activities throughout the business. The role works closely with business and HR leadership to assess needs and implement solutions in the areas of leadership development, professional development, talent management, performance management, and change management. This position is both strategic and action-oriented, influencing the direction of the organization while personally driving programs and initiatives.


Key Accountabilities:

  • Leadership and Professional Development Programs:
    • Leads the development, implementation, and execution of formal leadership and professional development activities across the operating divisions and support functions:
      o Conduct needs assessment loops with business and functional leaders
      o Designs program frameworks to meet leadership development needs with alignment to Clearwater Paper competencies and core values
      o Selects and/or designs materials for seminars and development activities
      o Executes development activities through personal facilitation of events and close partnership with field and corporate HR teams on train-the-trainer sessions
      o Identify tools and assessments to measure participant progress
  • Performance Management:
    • Lead the performance management process and optimizes processes and systems for annual performance management cycle:
      o Leads the start-to-finish execution including planning, communication, and reporting for process
      o Continually works to optimize the process. Partners closely across HR team to plan and execute improvement projects
  • Change Management:
    • Acts as subject matter expert in change management tools and approaches
      o Develop a suite of change management tools, concepts, and approaches to support change initiatives at the individual, team, and organizational level
      o Partner closely with business and project leaders to design and implement change approaches to ensure effectiveness and desired impact of change
      o Teach and consult to proactively build change management skills across the organization
  • Organizational Development Platforms and Vendors:
    • Coordinate vendor management and expenditures for companywide non-technical training platforms (DDI, CEB, etc.)
    • Provide LMS (DES) reporting support for companywide training, Coach assigned client groups on execution of company annual compliance requirements
    • Support the execution of national training initiatives (i.e. Competency, Interview)


  • Demonstrated ability to lead in a matrixed and highly collaborative environment to influence change and core processes
  • Confidence in dealing with ambiguity; bringing different perspectives to light and rallying others to aligned goals and objectives
  • High degree of business curiosity; quick learner with a proactive and agile mindset
  • Optimistically looks toward future for opportunities to innovate and improve
  • Strong facilitation and teaching skills in both classroom and digital environment
  • Ability to gather data, analyse and interpret data, and set action plans based on the analysis
  • Strong ability to evaluate and build training content to address a defined learning need
  • Understanding of change management and ability to teach and apply change management concepts and tools
  • Ability to manage projects and interface directly with external vendors to accomplish defined objectives
  • Strong verbal and written communication skills and ability to effectively communicate with all levels of employees.
  • Demonstrated ability to understand the organizational impact in decision making; see the big picture and distil it into action plans
  • Ability to maintain a high level of confidentiality.
  • Able to think strategically and act tactically; hands on

Required education and related experience:

Bachelor's Degree in Human Resources, Psychology, Labor Relations, Business Administration or related field required. 
Advanced degree preferred. 
3-5 years of training and development experience required
2-4 years of progressively increasing experience in performing wide range of HR generalist duties preferred
Experience in training vendor management experience desired but not required
Experience in a manufacturing organization, including both union and non-union environments, is preferred.
CPLP, SHRM- CP/SCP or PHR preferred but not required

Skills and Abilities (technical/professional skills, expertise and qualif

Clearwater Paper


Spokane, WA

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