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Sales Coordinator Assistant/Customer Service Rep

Clarke & Rush, Sacramento's HVAC, Windows, Insulation, Plumbing and Gutter Company
Sacramento, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Clarke & Rush, one of Sacramento's Preferred Home Performance Contractors has a full time opening for a Sales Coordinator Assistant/Customer Service Rep.


Why Clarke & Rush?

· We are here to stay . . . Family owned & trusted since 1963

· We are committed to excellence and professionalism

· Competitive Wages

· Medical and Supplemental Insurance available

· PTO

· 401(k)

· Paid Holidays (6)

 

Description:

The Sales Coordinator Assistant/CSR is key to our organization's success in reaching out to all our potential customers through live chat via both Pro-Active and Re-Active chat sessions, pay per lead programs, outbound warm calls to our customer base and direct mail campaigns. As a Sales Coordinator Assistant you'll spend your day communicating with customers over chat, email, and phone calls, providing assistance and scheduling incoming sales leads along with coordinating job financing and rebates.

The successful candidate will possess the following characteristics:

Results Driven, Persistence, Time Management, Computer/Telephone Sales, Customer Service, Ability to Identify and Sell to Customer Needs, Prospecting Skills, Motivation for Sales, Handles Rejection, Professionalism, and Product Knowledge and be Extremely Detail Orientated.

 

Primary Responsibilities:

· Contact any pay per lead contacts and web-based requests as quickly as possible

· Outbound warm calls, email, and perform other lead generation activities

· Develop and follow up on lead sources

· Capture/Update customer’s information such as name, address, phone number and email address, then enter it into our system

· Maintain record of contacts/leads and associated revenue generated IE: sales spreadsheets

· Handle multiple chat conversations simultaneously, while possibly researching product information or on an inbound/outbound call

· Schedule/dispatch incoming sales leads for Residential HVAC, Windows, Insulation and Gutters etc.

· Compile weekly lead source reports

· Assist Sales Coordinator in completing daily tasks

· Assist customer service center with inbound call taking

 

 

Company Description
Clarke & Rush has been serving the Sacramento and surrounding communities since 1963 for all of their Residential and Commercial HVAC, Plumbing, Windows, Insulation and Gutters needs.

From the professionalism of our sales engineers, to the dedication of our field personnel, we are committed to delivering the best. We take our commitment to 100% Customer Satisfaction very seriously and are looking for team members that will help us achieve this goal.

Clarke & Rush, Sacramento's HVAC, Windows, Insulation, Plumbing and Gutter Company

Why Work Here?
We have a great team and we care about our customers!

Clarke & Rush has been serving the Sacramento and surrounding communities since 1963 for all of their Residential and Commercial HVAC, Plumbing, Windows, Insulation and Gutters needs. From the professionalism of our sales engineers, to the dedication of our field personnel, we are committed to delivering the best. We take our commitment to 100% Customer Satisfaction very seriously and are looking for team members that will help us achieve this goal.

Address

4411 Auburn Blvd Sacramento Ca 95841

Sacramento, CA
USA

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