Compliance Specialist

Job description

POSITION DESCRIPTION
The Compliance Specialist is adept at knowing, implementing and regulating compliance with the law. They represent the company by communicating with consumers in a tactful and professional manner while utilizing advanced negotiation skills to resolve delinquency issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES
•To be able to enforce the rules, a Compliance Specialist is required to maintain detailed knowledge of them. This involves staying up to date on any pertinent changes to regulations with the FDCPA.
•Ensure accounts are notated properly, including all details and correspondence
•Responsible for ensuring compliance and the implementation of all state and federal regulations
•Monitor A/R aging and customer accounts
•Process credit card, check, ACH, and money order payments for accounts receivable
•Track and post check by phone (online payments)
•Perform consumer credit analysis as needed
•Ability to multi-task and work independently
•Organize and review documentation; Evaluate all documents submitted for accuracy and relevance
•Works with all departments to ensure compliance, production and efficiencies
•Maintains an attitude of teamwork
•Other tasks as assigned by the Operations Manager

REQUIRED EDUCATION AND EXPERIENCE
•High School diploma, GED

JOB KNOWLEDGE, SKILLS AND ABILITIES

Intermediate to advanced proficiency in MS Word
11 Able to work in a fast paced environment and multitask
11 Must demonstrate sound decision-making skills
11 Self-motivated/directed
11 Must be able to interact with varied individuals of all professional levels 11 Excellent communication skills
11 Must be able to meet strict deadlines and work under pressure

PHYSICAL DEMANDS
This is a sedentary position. Requires the ability to sit for long periods of time in an office setting using keyboard, computer and phone equipment. Stand up desks available upon request and proven ability to obtain certain performance metrics.

Job Type: Full-time

Pay: $18.00 per hour