Parking Facility Manager

Parking Facility Manager

Start Date:  ASAP

Benefits: Paid Time Off, Health / Dental

Who We Are

Founded in 2004, CityParking Inc. is a parking operator based in downtown Richmond, Virginia. We provide monthly and transient parking for commuters, visitors, and residents in Richmond, Fredericksburg, and Norfolk. CityParking makes parking as simple and convenient as possible for our communities. We are technologically innovative and problem solvers. We trust our employees to put our customers first in everything we do. Our team works hard and enjoys the challenges of a busy and dynamic work environment. We invite career-seekers looking for an opportunity to learn and grow with us!

Description
The Parking Facility Manager will oversee the daily operations of CityParking managed properties. Daily duties include managing staff, delegating tasks and projects, and managing and prioritizing support needs, client and customer communication, vendor communication, and data analysis. The PFM will lead, direct, and develop a team of employees to accomplish annual and periodic goals / initiatives. This position engages with multiple software platforms, and the ability to quickly understand and implement software systems and tech is crucial to success in the role. 

The position is ideally suited for an individual who possesses strong computer skills, attention to detail, and time and task management.  Experienced, tech-savvy parking professionals who deliver excellent customer service and excel at problem-solving are ideal candidates for this role! 

If you don’t have prior parking industry business but possess significant technical and management skills experience, let’s talk!

Scope of Position Includes:

• Ensure that parking, security, and access control procedures are being implemented and adhered to at all locations.
• Implement training programs related to control systems and be current on trends and updates as related to parking facility management. 
• Responsible for employee scheduling, payroll processing, ensuring time cards are accurate, pay data is completed correctly, and compliance with wage and hourly rules. 
• Ensure that latest training and certifications are obtained and up-to-date. 
• Perform facility audits as necessary. 
• Work with Maintenance team to ensure that facilities meet all code and safety requirements. 
• Identify all procurement and vendor service needs of the location. 
• Supervise vendor services for the location.
• Adhere to the facility's budget and make recommendations to reach or exceed goals. 
• Assist as necessary with accounts receivable, including past due accounts management. 
• Data tracking and analysis. 
• Be on call as necessary for after-hours emergencies and inclement weather events. 
• Set up and program for event parking operations as needed. 
• Travel as needed to assist in oversight with parking operations. 

Essential Skills

• Ability to communicate effectively verbally or in writing, both internally and externally.
• Ability to analyze and interpret data for review.
• Ability to read and understand technical manuals, executive orders, perform web searches, and demonstrate general knowledge of all relevant material.
• Ability to understand and learn various operating systems employed by the organization. 
• Proficient computer skills, experience with smartphones, and tablets. iOS experience a plus. 
• Ability to interpret policies, procedures, and standard business practices. 
• Ability to foster teamwork.
• Ability to seek improvement and create an environment of idea sharing and creative problem solving. 
• Must be able to walk and stand for long periods of time. Lift at least 50 pounds. Perform light maintenance, such as signage assembly & gate repairs. 

Experience

• Bachelor’s Degree or relevant training 
• Minimum two years of similar management experience
• Valid Driver's License with clean record.