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Community Services Specialist - Part Time Temporary

City of Prescott
Prescott, AZ
  • Expired: May 24, 2022. Applications are no longer accepted.

Community Services Specialist - Library

Part-time Temporary

Not eligible for all benefits, will accrue paid sick time

Resume & Cover Letter Required

Hiring Rate: $23.50 per hour

FLSA Status: Non-exempt, eligible for overtime

Deadline to Apply: 6/7/22

Work Schedule:

  • One (1) - 19 hour per week position. Must be willing to work evenings and weekends.

Position Summary:

This is a one-year grant funded position. Operates in a diverse environment to help fulfill the library's mission by working directly with patrons needing social service assistance by providing information, support, and referrals to appropriate organizations. Actively connects with patrons to build productive relationships. Interacts with area social service agencies, governmental entities, and other relevant organizations.

Essential Duties:

  • Provides information, referrals, and assistance with health care, employment, housing, and other benefits.
  • Assists individuals with computers and other electronic devices; delivers group and one-to-one technology instruction.
  • Establishes and maintains effective working relations with staff and community organizations.
  • Provides excellent customer service and maintains a courteous, positive image of the library; maintains confidentiality in all customer and staff interactions.
  • Represents the library in networking with area service agency representatives and attends community meetings.
  • Assists individuals through various settings including one-on-one appointments, drop-in times, and outreach services.
  • Performs other duties related to the goals of the position.


Education and/or Experience:

Bachelor's degree, preferably in social services or related field. At least 1 year experience working with the public in a front-line capacity.

Any equivalent combination of education, experience, and training in a public setting which provides the knowledge and abilities necessary to perform the essential functions of the position.

Licensing, Certification, and Other Requirements:

Possess a valid Arizona driver's license (or obtain one within 30 days) and have a clean driving record, depending on assignment.

Employee Core Beliefs

City of Prescott employees should seek to uphold the City's core beliefs throughout their day-to-day business and with every customer they come in contact with, both internal and external. Our core beliefs are: Act with Integrity, Work as a Team, Have Personal Commitment and Loyalty, Solve Problems, Take Pride In Excellent Results, High Level of Productivity and Being Nice.

Knowledge, Skill and Abilities:

  • Ability to establish relationships with the public and provide effective customer service in a professional manner.
  • Ability to communicate clearly, concisely, and effectively in person, over the telephone, and via email.
  • Knowledge of community resources and social service agencies and commitment to connect individuals with the appropriate resources and agencies.
  • Ability to use computers and mobile devices and patiently teach others how to use technology.
  • Strong service orientation and excellent verbal and written communication skills.
  • Ability to effectively use applications software, including Microsoft Office.
  • Enthusiasm and skill in learning new systems and software.
  • Ability to exhibit sound judgment and demeanor in public interactions; thinks and acts appropriately under pressure.
  • Ability to work with a diverse population and maintain patron privacy.
  • Ability to establish and maintain working relationships with other employees.

Physical Demands And Working Conditions:

  • Work is performed in a library environment and in community settings.
  • Safely performs physically demanding duties involving repetitive standing, walking, reaching, bending, and stretching for long periods of time.
  • Safely operates a variety of standard office equipment including a computer, laptop and/or tablet PC, copier, and fax machine requiring continuous and repetitive arm, hand, and eye movement.
  • Requires working a flexible schedule including evenings and weekends.
  • Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

Successful candidate will receive a post-offer, pre-employment background screening to include:

  • Drug screening
  • Motor vehicle records check
  • Criminal background screening

City of Prescott Contact Information

201 N. Montezuma Street

Prescott, AZ 86301



Phone: 928-777-1410 / Fax: 928-832-1222

When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the selection process. In accordance with A.R.S. 23 - 493, this position has been identified as "Safety Sensitive". The City of Prescott is an Equal Employment Opportunity employer.

City of Prescott


Prescott, AZ
86304 USA



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