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IT Director

City of Philadelphia Philadelphia, PA
  • Expired: over a month ago. Applications are no longer accepted.
Company Description

With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the sixth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all of our residents have the opportunity to reach their potential.

The Office of Innovation and Technology (OIT) oversees most major technology projects for the City of Philadelphia, ensures continuity of the City's technology operations, and finds new ways to help the public interact meaningfully with technology. OIT uses technology to help City employees do their work better and helps residents get what they need from municipal government.

The Department of License & Inspections (L&I) acts as the City of Philadelphia’s code enforcement agency and is responsible for issuing licenses, permits, and certificates. The agency also enforces zoning codes and regulations and manages the appeal process for several boards related to building and zoning.

Job Description

This position is a Departmental IT Director within the Office of Innovation & Technology and is assigned to the Department of License and Inspection (L&I). Under the direction of OIT’s Chief Operating Officer and the L&I Commissioner, the role has management-level responsibility for planning and directing the activities of L&I’s departmental information systems by leading technical administrators, support staff, consultants, and vendors. These activities and staff are managed in coordination with the Office of Innovation and Technology.

Job Description
In this leadership role, you will be responsible for IT operations within the Department of License & Inspections and provide effective and efficient support for all third-party and internally managed IT infrastructure that supports business processes across municipal government. Working closely with the Office of Innovation & Technology, you will develop and execute strategy for infrastructure and operations and ensure that it aligns with the broader business strategy of the City and the Department of License & Inspections.

As the IT Director for L&I, your responsibilities will include:
• Acting as technology liaison between L&I and the Office of Innovation & Technology to ensure coordination between the technology operations of both organizations
• Overseeing and supporting L&I’s technology systems that are critical to the City’s business processes
• Enhancing L&I technology systems through analysis, planning, and execution
• Building and maintaining collaborative relationships with other IT leaders across the City to develop a clear understanding of business needs and strategies for supporting them
• Coordinating with OIT on L&I’s annual operating and capital budgets for technology and managing expenses for those budgets
• Researching best practice technologies to support L&I operations with a focus on innovation and cost savings
• Fostering a business-oriented culture and mindset driven by continual service improvement
• Managing L&I technology staff through a combination of leadership, coaching, and direction
• Developing departmental security systems, disaster recovery protocols, and continuity of operations plans in coordination with OIT

• Self-direction – you can prioritize your work and allocate time and resources effectively when given broad responsibility
• Collaboration – you interact well with others, can work with the team to make decisions, and believe that multiple perspectives strengthen a program
• Leadership – you can communicate a vision that inspires and motivates staff while aligning to business strategy
• Results-driven – you are capable of setting goals and meeting performance targets through your work
• Resilience – you have a sense of humor, can adapt quickly to setbacks, and understand that technology initiatives do not always proceed as expected
• Flexibility – you are comfortable blending traditional technology development processes with newer approachess focusing on agility and rapid execution
• Communication – you communicate clearly in verbal and written form and can explain technical concepts to senior leadership


• BA/BS degree or an equivalent combination of education and experience
• Eight plus years of relevant work experience including five or more years of direct IT management work
• Experience/knowledge of contract negotiation and subsequent vendor management
• Experience and success managing programs and projects
• Experience in budget planning and financial management
• Desire to work in a mission driven environment

Additional Information

Please submit a resume and cover letter with your application.

The successful candidate must reside in the City of Philadelphia or establish primary residence in the City of Philadelphia within 6 months of employment

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670

For more information, go to: Human Relations Website:

City of Philadelphia


Philadelphia, PA