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Customer Service Representative

City of Newberry Newberry ,SC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

General Position Overview:

If you are detail-oriented and enjoy working with the public in a fast-paced environment, you would love being a Customer Service Representative with the City of Newberry. As a Customer Service Representative, you would be tasked to process utility payments for City customers, set up accounts for new water and/or electric service, maintain a daily cash drawer and prepare payments for deposit. Along with those tasks, other responsibilities include, but not limited to, handling customer inquiries and complaints, prepare work orders, and answer phone calls regarding customer accounts and billing. In this position, you will need to be able to multi-task and handle multiple customers at the same time.

As a CSR, you must have a high degree of detail and accuracy with the ability to identify customer problems and offer solutions while maintaining a quick pace and approachable demeanor to all customers. A Customer Service Representative will occasionally assist customers with business licenses, collect fees associated with local hospitality and accommodations taxes, and collect payments for other City departments and assign to proper accounts.

Business hours are Monday - Friday 8:30 am -5:00 pm, but must be available to work earlier or later occasionally.

Minimum Qualifications and Experience:

*High school diploma or GED equivalent with one (1) to two (2) years of experience in the computer operations, general accounting, cash handling, or customer service experience; or any equivalent combination of training and experience.

*SC Notary Preferred.

*Bilingual Preferred.

*Must have a valid South Carolina Driver’s License.

Visit: www.cityofnewberry.com/careers to download application and email completed applications to hr@cityofnewberry.com or fax 803.321.2609.

The City of Newberry is an Equal Opportunity Employer - This organization is inclusive and diverse and encourages all people meeting the required qualifications to apply.

Company Description
The City of Newberry is a vibrant, growing, municipality that offers it’s employees a competitive compensation package with many benefits! We invest in our employees and encourage them to grow and develop in their positions and grow careers with the City. If you want a long-term opportunity within an exciting organization, this position may be for you.

City of Newberry

Why Work Here?

Lots of room for growth and wonderful team environment! SC retirement system and great benefits for full-time employees!

The City of Newberry is a vibrant, growing, municipality that offers it’s employees a competitive compensation package with many benefits! We invest in our employees and encourage them to grow and develop in their positions and grow careers with the City. If you want a long-term opportunity within an exciting organization, this position may be for you.

Address

1330 College Street
Newberry, SC
USA