Skip to Main Content
← Back to Jobs

Assistant Director Emergency Communications (Amended)

City of Minneapolis Minneapolis, MN
  • Expired: October 07, 2019. Applications are no longer accepted.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees.  Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose--serving the residents, businesses and visitors of Minneapolis.

The Assistant Director Emergency Communications is responsible for the daily operations of the Emergency Communications 911 Center. You will ensure consistent and timely dispatch of all disciplines of emergency assistance and advance the needs and goals of Minneapolis 911, its partners, and the City of Minneapolis. Ensuring that the staff has training and technology tools needed to perform the day-to-day life impacting functions of the Center.
Department Mission Statement: Minneapolis 9-1-1 forms the vital link between the public and the emergency responders. The department strives to collect and disseminate all requests for service in a prompt, courteous, and efficient manner. The department's actions help save lives, protect property and assist the public in their time of need. The department's motto is "Always here, always ready!"

The City of Minneapolis will accept applications for this position until the position is filled. Priority will be given to those who submit an application by Monday, October 21, 2019. Oversee and supervise the management of operation.
 Coordinate personnel actions with Human Resources.
 Manage the training programs associated with MECC to include facilitating requests for training; overseeing new hire training; Insuring in-service training is pertinent and continuous; reviewing training progress of new hires and regular employees and assisting in the creation for professional development programs.
 Manage technical and procedural improvements working with partners and IT.
  Work in partnership with the Police Department, Fire Department, Metropolitan Radio Technical Advisory Committee, BIS, the Municipal Building Commission; Hennepin County Medical Center; the Media; other city Departments, etc.
 Participate as an active member of the department's management team assisting with development and maintenance of budget; participating in strategic planning and Labor Relations; acting as an advisor on MECC work with teams and attending User Board meetings as requested or needed.
 Participate in department and City technical planning for major public safety events.
 Assist in the development and subsequent communication of the department mission and vision both internally and externally.
 Assist in establishing the strategic direction for citywide public communication services.
 Develop and deliver presentations to internal and external agencies, City committees, and community organizations.Education: Bachelor's degree or higher in business administration or other field appropriate to the position
Experience: five years or more of experience related to the position, including at least one year of experience at a supervisory or higher level

Equivalency: An equivalent combination of related education and experience may be considered.

Cover letter and Resume: You must attach a cover letter and updated resume to your application. Without these documents, the application may be deemed as incomplete and will not be considered further. Knowledge of management techniques and principles.
 Knowledge of emergency telephone equipment and procedures.
 Knowledge of Computer Assisted Dispatch (CAD) equipment and procedures.
 Knowledge of emergency radio equipment procedures.
Knowledge of applicable labor, criminal, and civil laws and ordinances
Knowledge of the geography and physical structure of the City of Minneapolis.
 Ability to communicate with a diverse workplace and community.
 Ability to manage others.
  Employment Type: Full-time

City of Minneapolis


Minneapolis, MN
55415 USA