The Program Manager, in collaboration with the Director of Program (DoP) and the CEO, will be responsible for organizing, developing, coordinating, and implementing programming. This includes the year-long Fellows Program, events, opportunities with partner organizations, and other activities and events as needed. They will be a critical member of the Program team and will also have the opportunity to bring thought leadership to the development of materials, administration, and logistics for all programming.
PRIMARY DUTIES AND RESPONSIBILITIES
In collaboration and with direction from the CEO and the Director of Programs, this role calls for someone who will be able to contribute input provide input and feedback on the Fellows program and programming content, curriculum, and execution. This role is responsible for all event details and logistics for the core Fellows Program and programming, meetings, events, and program or Fellows association activities.
Specific duties include:
- Managing logistics for all events, activities, and meetings, including scheduling, venue rentals, catering, materials, room setup, and other duties as needed;
- Designing and preparing all program-related materials;
- Tracking and documenting program expenses and maintaining program-related budget;
- Managing and recording individual and organizational sponsorship contribution information for the current class;
- Creating and maintaining databases on speakers, event spaces and venues, partner organizations, and other relevant information;
- Attending and providing logistical support at all programming and events;
- Taking notes at events and meetings and facilitating any necessary follow-up;
- Maintaining and updating program-related calendars, timelines, and checklists;
- Overseeing the annual Program Book and similar publications and materials;
- Coordinating and procuring Fellows awards, gifts, cards, and other social event supplies;
- Keeping a finger on the pulse of Fellows, particularly the current class;
- Providing feedback and input on programming and generally supporting the DoP in the overall planning, execution, and ongoing improvement of the core Fellows, programming based on the goals and mission of Board.
- “All hands on deck” member of the team when load balancing is necessary
SKILLS AND QUALIFICATIONS
- Experience with event planning and/or project management
- Excellent writer, speaker, and communicator
- Organized multi-tasker and efficient at time management and task prioritization
- Creative problem-solver; able to “see around corners” for solutions
- Flexible, adaptable, and cool under pressure
- Proficiency in Microsoft Office Suite, Adobe, and other common office software
- Commitment to civic engagement and nonprofit work
- Networker, connector, and relationship builder
- A passion to effect positive change in the community and the world
- Background in adult education, programming, or a related field a plus
- Graphic design experience a plus
We expect the person in this position to do demonstrate the following personal characteristics and behaviors:
Behave Ethically and Demonstrate Integrity: Understand ethical behavior and business practices, and ensure their own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
Focus on Fellow Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Lead: Positively influence others to achieve results that are in the best interest of the organization, Fellows, and other stakeholders.
Make Decisions: Assess situations and priorities to determine importance, urgency, risks, and make clear decisions which are timely and in the best interests of the organization.
Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
Plan: Set goals and deliverables, create and implement action plans, and evaluate the process and results.
Solve Problems: Analyze problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.