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Salesforce Business Analyst

City National Bank - BCi Financial Group Miami, FL
  • Expired: over a month ago. Applications are no longer accepted.

The Salesforce Business Analyst will help to deliver the strategic vision of the bank’s Salesforce Platform with End Users, Developers, Project Managers and Business Owners. You will utilize your prior experience administering the platform to participate in the implementation/upgrade process, including design, development, QA, data conversion/migration, installation, integration, and documentation. Interact with other internal and external technical resources, other functional Business Analysts and Project Managers to collaborate, design and implement systems that parallel overall banks Salesforce Platform objectives.

  • Daily administration of the Salesforce environment; customizing and implementing profiles, roles, security settings, sharing rules, applications, custom objects, custom fields, page layouts, workflow, validation rules, dashboards, reports, etc.

  • Act as escalation point for incidents related to the Salesforce platform and associated integrations, such as, nCino, Marketing Cloud, Einstein, Cisco, Outlook

  • Provide real-time support for issues relating to Salesforce and other supported platforms

  • Support change management (release) process to develop and implement new applications and update existing applications

  • Take ambiguous business problems and create a logical strategy with a targeted solution

  • Design analyses to inform and drive decisions

  • Execute large scale customer data improvement projects

  • Manage other 3rd party applications that integrate into SFDC

  • Stay ahead and proactively make recommendations to support business objectives

  • Provide analysis on current business processes, changes, suggest improvements, and participate in the solution design and implementation of new functionality.

A Bachelor’s degree is required. Very strong adherence to enterprise development guidelines inclusive of agile and scrum methodologies. Experience working in a Financial Services field is a plus. Current and former employees of top 10 consulting firm a major plus.

City National Bank - BCi Financial Group

Why Work Here?

We attract and develop a diverse workforce comprised of committed & driven individuals

City National Bank of Florida is a 73 year old, $14 billion dollar asset Commercial Bank based in Miami, FL that is rated 5 stars "Superior" by Bauer Financial; and American Banker named City National Bank of Florida one of the “Best Banks to Work For in 2017”. City National is a domestic U.S. subsidiary of Banco de Crédito e Inversiones S.A., an eighty two year old publically traded bank traded on the Santiago Stock Exchange. It is the third largest bank in Chile with assets of approximately Ch$40 billion and is rated A/Stable and A1 by Standard & Poor’s and Moody’s respectively. We consider ourselves to be the boutique equipment finance workplace of choice in the industry, without the big bank bureaucracy, offering: • Full-Time Position with long-term career path and advancement opportunities • Competitive Salary + bonus • Full Health/Vision Benefits • 401K Plan • Progressive, Entrepreneurial Culture • Work/Life Balance with generous PTO policy


Miami, FL