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D365 - Systems Accountant

City Facilities Management (FL) LLC
Jacksonville, FL
  • Posted: over a month ago
  • Full-Time
Job Description

Why should you work for City?

Because City is a global leader in facilities management for starters. Also, because we have a generous benefits package that includes 28 days of PTO along with a 401(k) match with immediate vesting.

We don’t just hire anyone at City; we’re looking for loyal team members with personal grit, a deep sense of responsibility, a thirst for constant learning and growth with a willingness to always lend a helping hand.  

When you join City, you’re committing to making a difference. We make a commitment to you too – helping you embark on a career with purpose!


The position is for both a Systems Accountant/Functional Consultant to support the D365 Finance and Operation/Supply Chain system.  The Systems Accountant is a specialist role and acts as an interface between the Finance team and IT department.

The Systems Accountant role is to analyze, specify, and validate the business needs of the finance stakeholders to improve the finance system. This includes gathering and compiling user requirements to understand the technology solutions they need.  Job duties include reviewing policies, identifying risks, making systems more efficient, creating training materials for new employees, and streamlining financial processes using financial technology.  They will also apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions.  

The Functional Consultant role is to utilize best practices and methodologies to design, configure, implement, support, and maintain the Microsoft Dynamics 365 Finance & Operations and Supply Chain system. Duties may include business requirements gathering, design/configuration, testing, quality assurance, training, security administration, and support. Troubleshooting system issues, problem identification and resolution is key.


Strategy & Planning

  • Reviewing financial systems performance and identifying financial system issues
  • Designing and implementing internal system controls (preventative and detective) to provide quality assurance over financial data.
  • Reviewing and maintaining all financial systems policies and procedures
  • Collaborate with project sponsors to determine project scope and vision.
  • Conduct interviews to gather user requirements via workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios, and other methods.
  • Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
  • Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
  • Work with stakeholders and project team to prioritize collected requirements, keeping projects on schedule, and recommending needed action to meet deadlines
  • Excellent verbal and written communication skills for all levels of the business (including technical and business audiences)

Application Support

  • Troubleshooting and fixing finance related system issues by working closely with accounting users.  Must have a strong understanding of both Accounting and D365.
  • Work with the relevant stakeholders and end users to take ownership of support incidents and their resolution.  Must have strong problem solving and analytical skills.
  • Become a Product Specialist, learning the functionality ‘inside and out’
  • Training and supporting finance team members in the use of financial systems and procedures. Performs end user training in one on one, webinar, and classroom style settings
  • Assists with data import and export, including data conversion.  Familiarity with tools in D365 to accomplish these tasks and assist users in verifying data.
  • Clear understanding of integrations with other systems or previous experience with integrations.
  • Strong skills working with business intelligence software such as Power BI and Microsoft Excel.

Application Deployment & Customization

  • Work with team members and independently to configure Microsoft Dynamics 365 (Finance & Operations/Supply Chain) and key third-party products. This work would include system and security configuration, workflows as well as report writing
  • Expert level of understanding business process in D365.
  • Provide feedback to the product team for improvements including gap analysis from requirements gathered to solution proposed
  • Managing financial system upgrades with the IT department and working with the D365 team to design delivery schedules of systems development.
  • Completes project documentation such as: Functional Requirements Document, User Acceptance Test Scenarios, and End User Training Documentation/Quick Reference Guides
  • Documentation creating Process Flow Diagrams, Functional Design Documents, Business Requirement Documents, and gap analysis
  • Experience with Microsoft DevOps and the agile process.
  • Participates in all tasks relating to feature testing, solution testing, and user acceptance testing, driving test planning and execution, including RSTAT
  • Obtain and maintain Microsoft Dynamics 365 certifications, as applicable


Minimum Qualifications 

  • Bachelor’s degree in Business, Accounting, Computer Science, or related field or equivalent experience
  • 5+ years of Microsoft Dynamics 365 Finance & Operations and/or Supply Chain (AX).
  • Strong understanding of software implementation life cycle, project management, business process management, requirements definition, functional design, quality management, and change management
  • Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development.
  • Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
  • Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required.
  • Understanding of application development and software development life cycle concepts.
  • Strong Understanding of Accounting processes, workflows, and financial statements in D365.

Preferred Qualifications

  • Dynamics 365: Finance Functional Consultant Associate
  • Dynamics 365 Supply Chain Management Functional Consultant Associate a plus
  • Working knowledge of Power BI and Microsoft Power Platform Technologies
  • Experience in modules such as General Ledger, Accounts Receivable & Payable, Procurement, and Bank and Cash.
  • Experience with integrations with other business software such as Concur, Workday, AvaTax, SKSoft Treasury software.
  • Experience in D365 Project module, including billing


Is growth important to you?

Great! Us too!  Not only has our company grown, but our team members are growing professionally and personally.  Founded in 1985 in Glasgow, Scotland, we are the largest privately held facilities management company in the world.  We expanded to the US in 2016 and already covering over 2,700 grocery and convenience stores across 23 states with over 1,700 team members.

Whether through our best in class City training center in Jacksonville, Florida, over 1,200 e-learning classes, Leadership Development Program, Level Up Program for technicians or assistance gaining trade licenses – City cares passionately about the people we hire and ensures that growth is always on the horizon. 

Wondering if your values align with ours?  If you put customers first, care passionately about what you do and are committed to working on a team that respects each other, you will fit right in!
So, if you’re ready to get started, we’re ready for you. 

The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to.

City Facilities Management (FL) LLC


Jacksonville, FL


Finance and Insurance

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