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ICG KYC Data Analytics & Productivity Mgr

Citi Tampa, FL
  • Expired: June 02, 2019. Applications are no longer accepted.

  • Primary Location: United States,Florida,Tampa
  • Education: Bachelor's Degree
  • Job Function: Compliance and Control
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 19026627
About Citi
Citi, the leading global bank, has
approximately 200 million customer accounts and does business in more than 160
countries and jurisdictions. Citi provides consumers, corporations, governments
and institutions with a broad range of financial products and services,
including consumer banking and credit, corporate and investment banking,
securities brokerage, transaction services, and wealth management. Our core
activities are safeguarding assets, lending money, making payments and
accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition at explain what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted
partner to our clients by responsibly providing financial services that enable
growth and economic progress. We strive to earn and maintain our clients' and
the public's trust by constantly adhering to the highest ethical standards and
making a positive impact on the communities we serve. Our Leadership Standards
is a common set of skills and expected behaviors that illustrate how our
employees should work every day to be successful and strengthens our ability to
execute against our strategic priorities.
Diversity is a key business
imperative and a source of strength at Citi. We serve clients from every walk
of life, every background and every origin. Our goal is to have our workforce
reflect this same diversity at all levels. Citi has made it a priority to
foster a culture where the best people want to work, where individuals are
promoted based on merit, where we value and demand respect for others and where
opportunities to develop are widely available to all.
Background / Context:
Citigroup Institutional Clients
Group (ICG) is a leading provider of Cash Management, Trade and Treasury,
Securities, Fund Services, Capital Markets, and Private Banking products and
services to financial institution, corporate, and high net-worth clients around
the world.
The ICG Know Your Customer (KYC)
Support Unit is an Anti-Money Laundering (AML) function within the ICG business
that is responsible globally for ensuring the ICG meets and exceeds the
standards mandated by the Corporate Compliance organization and external
The ICG KYC Support Unit:
  • Develops and manages a dedicated ICGKYC program structure aligned to the Global AML PMO, with consistent structure,tools, processes and reporting
  • Executes against ICG's deliverycommitment related to the Global AML PMO work streams (Governance andOversight, Risk Assessment, Customer Due Diligence/Know Your Customer, AMLMonitoring, Remote Deposit Capture, Independent Testing)
  • Defines and coordinates delivery ofother AML commitments as they arise
The ICG KYC Ops Unit is responsible
for the ICG-wide Customer Acquisition and Due Diligence Program. An integral
part of this program is the tracking on the KYC records to assess progress, and
provide information that management can act upon.
The ICG KYC Data Analyst will be
responsible for managing, tracking and reporting on KYC records.
Responsibilities include:
  • Generating metrics for OCC andmanagement reporting
  • Creating new reports and scorecards
  • Executing metrics automationprojects
  • Conducting data reconciliation
In addition, the Analyst will
support a large scale change initiative focused on improving productivity and
SLA. The analyst will be engaged in performing analytics such as production
throughput and cycle time analysis
Key Responsibilities:
  • Generate metrics used for OCC,Operational and Management reporting
  • Maintain OCC reporting logic andcreate new logic adapting to changes in KYC client population
  • Execute projects to automateexisting metrics in production systems, including identifying logic anddocumenting requirements for new reports
  • Manage projects that enhancecontrols and data integrity
  • Conduct data reconciliation tosource systems and investigations
  • Conduct performance improvementanalytics, such as KYC on-time completion rate, aging, cycle time
  • Support productivity improvementinitiatives, working with global operational teams to set and track productiontargets
  • A proven track record with solid 5-6years of relevant work experience. Experience in a global financial Institutiona plus
  • Working knowledge of CitiKYC and KYCWorkflow Tool a plus
  • Experience in control/risk orCompliance (AML/KYC) function and knowledge of AML policies and regulatoryrequirements preferred
  • Experience implementing projects ina large, dynamic and cross functional organization
  • Experience in capacityplanning, effort distribution and inventory management
  • Good understanding of KPIs and efficiencymetrics
  • Powerpoint and Advanced Excel skills(VBA) a must
  • Experience working with SQL and MSAccess
  • Ability to data model and developreport a must i.e. ability to take raw data, translate it into meaningfulinformation and present it clearly
  • Strong data reconciliation andinvestigations skills
  • Strong organizational andcommunication skills; ability to multi-task and prioritize; strong attention todetail; ability to work in a dynamic environment
  • Project Management Skills PMPcertification is a plus
  • Bachelor's or Master's degree inBusiness Administration, Finance, Accounting or Computer Science
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.



Tampa, FL
33603 USA