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Compliance Business Control Officer

Citi San Francisco, CA
  • Posted: September 07, 2019
  • Full-Time

The Business Unit Control Officer (BUCO) acts as a liaison between Sales and CBSU (Consumer Support Business Unit) for all KYC / AML related matters. Specifically, this role serves as a trusted advisor to the Sales and Client Engagement team to help seamless onboard of new customers, timely completion of Periodic Reviews, and all other customer maintenance aspects. The role requires building strong relationships/partnerships with the Front Office, Compliance, and Operations. The candidate should be able to work in a fast-paced, diverse, and highly regulatory environment.
Key Responsibilities include:

  • Lead KYC escalations for Sales and Client Engagement (SCE) - provide case background insights, articulate reasons for escalation, potential risks, suggest mitigating actions, and provide related reporting in a clear, concise and consistent manner.
  • Provide feedback, coaching, and training around KYC processes and Anti Money Laundering efforts to guarantee appropriate execution in Sales and Client Engagement organization.
  • Work closely with Sales and Client Engagement organization and with KYC Maker Manager/Supervisors to ensure timely initiation and completion of KYC activities in every stage of the process.
  • Perform in-depth KYC reviews on certain cases to obtain/provide guidance around KYC processes or potential AML risks, working directly with AML Risk Management and business leaders.
  • Facilitate issues management and resolution process.
  • Work with IPB Management to identify and execute process improvement opportunities to align with business objectives.
  • Assist in responding to MCA, Compliance testing, and Audit reviews to support an effective assessment, and design potential corrective actions for vetted recommendations.
  • Manage classification and effective assessment of Controllable and Uncontrollable scenarios for KYC activities to guarantee on time completion of controllable cases.
Qualifications:
  • Bachelor's Degree or equivalent.
  • Bilingual- English and Mandarin.
  • 5+ years of progressive experience in financial services, including knowledge of various high net-worth banking products, and different types of transactions.
  • Hands on experience with KYC, and a deep understanding of risks associated with noncompliance.
  • Good understanding and working knowledge of various KYC, AML, and Transaction/Risk Monitoring tools, e.g. Actimize, Factiva, RDC, Lexis Nexis, etc.
  • Proven track record of building and fostering strong partnership with key stakeholders.
  • A strong sense of ownership, responsibility, and accountability.
  • Excellent communication skills- written and verbal, with the ability to clearly articulate complex concepts in a simple, concise manner.
  • Critical thinking skills, combined with a positive can-do attitude.
  • People management experience a plus.
  • Proficient in MS Office specifically Excel, and PowerPoint.
  • Excellent judgement and problem solving skills.
  • ACAMS a plus.
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US
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Time Type :Full time
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE at https://www.citigroup.com/citi/accessibility.html .
To view the "EEO is the Law" poster CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf . To view the EEO is the Law Supplement CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf .
To view the EEO Policy Statement CLICK HERE at http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf .
To view the Pay Transparency Posting CLICK HERE at https://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf .
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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