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Customer Service

Cincinnati Test Systems
Harrison, OH
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision,
Job Description

Customer Service Specialist is responsible for interactions with customers regarding standard product orders. This individual will be the point of contact for order entry, status updates, and order inquires. A customer service specialist will work closely with the customer and sales reps to make sure orders are processed correctly to meet the customer’s needs.

Essential Functions of Position:

  • Order entry
  • Customer support with status updates or order questions via phone and electronic communications
  • Following up with customers on incomplete orders
  • Receiving serial tracked items sent to us for recertification
  • Work closely with internal sales and external sales reps
  • And all other duties requested by management

Desired Competencies:

  • Strong verbal and written communication skills
  • Detail oriented
  • Ability to multitask
  • Ability to work independently
  • Problem solving skills
  • Time management

Qualifications and Education Requirements:

  • High school diploma or equivalent
  • Familiarity with Microsoft Office, Outlook, Teams, preferred
  • Prior customer service experience, preferred

Compensation and Benefits

  • Competitive, market-based salary to commensurate with education and experience
  • Comprehensive benefits package including medical and dental coverage, long-term and short term disability, 401K, life insurance, paid time off, and holiday pay
Company Description
Cincinnati Test Systems Inc. is a global manufacturer of leak and function test solutions for a wide range of manufacturing operations. CTS serves a diverse cross section of industries, in the areas of: Transportation, Energy, Medical, Consumer and Industrial.

Backed by the strength of a diversified multibillion-dollar corporation, we offer excellent career opportunities, competitive compensation and comprehensive benefit packages. With our global presence, we look for qualified candidates to best serve our customers to bring the best service and solutions to the marketplace. We are a growing world class company offering career opportunities for a qualified candidate looking for the next step in their professional career.

Cincinnati Test Systems

Cincinnati Test Systems Inc. is a global manufacturer of leak and function test solutions for a wide range of manufacturing operations. CTS serves a diverse cross section of industries, in the areas of: Transportation, Energy, Medical, Consumer and Industrial. Backed by the strength of a diversified multibillion-dollar corporation, we offer excellent career opportunities, competitive compensation and comprehensive benefit packages. With our global presence, we look for qualified candidates to best serve our customers to bring the best service and solutions to the marketplace. We are a growing world class company offering career opportunities for a qualified candidate looking for the next step in their professional career.

Address

Harrison, OH
USA

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Business

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