Associate Website Manager
- Expired: July 20, 2022. Applications are no longer accepted.
Chronicle Books seeks an Associate Website Manager to handle website associated duties, plan and implement promotions, and leverage other direct-to-consumer marketing tools to drive sales on the Chronicle Books website. In addition, the Associate Website Manager will update the promotions and content calendar, work closely with colleagues in Sales and Marketing, and assist with direct sales marketing campaigns and other marketing projects.
The person in this role will create a yearlong promotion and content calendar, partner with the Brand Creative Services team, manage ecommerce email and SMS programs, and coordinate and implement Google Ads strategy for ecommerce and custom publishing. They will test strategies to increase referrals from social sites, assist with writing content for product pages, and issue monthly reports while also researching/implementing additional marketing opportunities. Working with Operations, the customer service team, Finance, and IT will also be part of this important role as will tracking down site performance issues and working through resolutions.
Applicants will need a minimum of three years of ecommerce, customer service, and marketing experience. They should have knowledge of Shopify Plus, Google Ads, Klaviyo, Attentive, basic HTML, Google Analytics, Google Ads, Google Tag Manager and Microsoft Office along with basic Photoshop skills. They should also be organized, detailed-oriented, and have the ability to handle multiple projects simultaneously. Strong written and verbal communication skills will be needed and applicants should have self-direction, tact, diplomacy and a clear, courteous and professional manner when dealing with internal and external audiences.
Please submit a resume and cover letter. The person in this San Francisco-based role will be part of a hybrid work schedule that includes days worked remotely and days worked in our office. Please note that this job description is not designed to cover all activities required of the employee. We expect the Associate Website Manager to commit to the open exchange of ideas and help sustain and champion an atmosphere of collaboration, mutual accountability, and trust at Chronicle Books. They will be expected to observe and model policies that promote the company's vision and a diverse, equitable, inclusive, and collaborative culture.
We are committed to fostering an inclusive company culture that respects and promotes diverse backgrounds and points of view. We look for candidates who will add to our culture and support the company's vision of a diverse, equitable, inclusive, and collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We are proud to be an equal opportunity employer. If you are excited about this role but do not meet 100% of the qualifications listed above, we still encourage you to apply.
Chronicle Books offers a full suite of benefits, including but not limited to: medical, dental, and vision insurance, 401k, a profit share plan, three weeks of paid vacation to start, two weeks of sick time per year, and company holidays, including a paid winter break between Christmas Day and New Year's Day, paid family, maternity, and paternity leave, commuter benefits, long-term disability insurance, annual tuition assistance, annual wellness stipend, and more.
AddressSan Francisco, CA
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