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Customer Relations Representative - State Farm Agent Team Member
Chris Aguirre - State Farm Agent Kensington, MD

Customer Relations Representative - State Farm Agent Team Member

Chris Aguirre - State Farm Agent
Kensington, MD
  • $40,000 to $75,000 Yearly
  • Paid Time Off
  • Full-Time
Job Description

Are you passionate about providing exceptional customer service and building strong relationships with clients? State Farm is thrilled to present an excellent career opportunity as a Customer Service Representative (CSR) on Chris Aguirre's team. We believe that Chris Aguirre's team is the perfect fit for individuals who are dedicated to going above and beyond to meet our customers' needs.

Job Description:
As a CSR at State Farm, you will be an integral part of Chris Aguirre's team, responsible for delivering outstanding service to our customers. Your key responsibilities will include:

  1. Customer Support: Providing exceptional customer service by promptly responding to inquiries, answering questions, and offering expert guidance on insurance products and coverage options. Your ability to actively listen, empathize, and communicate effectively will be crucial in providing personalized service.
  2. Policy Management: Assisting clients with policy changes, updates, and claims processing. You will handle policy endorsements, review coverage details, and ensure accurate processing of policy transactions to meet our customers' needs efficiently.
  3. Problem-Solving: Analyzing complex customer situations and finding effective solutions to address their unique requirements. Your strong problem-solving skills, combined with a customer-centric approach, will play a pivotal role in resolving customer concerns and providing optimal solutions.
  4. Collaboration: Working closely with Chris Aguirre's team and other professionals in a supportive and collaborative work environment. You will contribute to a positive team dynamic, share knowledge, and learn from experienced colleagues.

Qualifications:
  • Excellent communication skills, both verbal and written, to interact effectively with customers and colleagues.
  • Strong customer service orientation and a genuine desire to assist and support customers.
  • Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
  • Attention to detail and exceptional organizational skills to ensure accurate policy management and documentation.
  • Proficient computer skills, including familiarity with relevant software systems and the ability to quickly learn new tools.
  • Previous experience in customer service, insurance, or a related field is preferred.

About State Farm:
State Farm is a renowned insurance and financial services company committed to helping individuals manage life's uncertainties, recover from unexpected events, and realize their dreams. With a focus on personalized service and community involvement, State Farm has been a trusted name for millions of customers across the United States.

BENEFITS:
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience
HOURS
Weekdays 9AM - 5PM

Address

Chris Aguirre - State Farm Agent

Kensington, MD
20895 USA

Industry

Business

Posted date

Over a month ago

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Chris Aguirre - State Farm Agent job posting for a Customer Relations Representative - State Farm Agent Team Member in Kensington, MD with a salary of $40,000 to $75,000 Yearly with a map of Kensington location.