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Senior Customer Service Representative

Chip Berry Insurance Cincinnati, OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


Job Description

  • Complete requests for insurance quotes
  • Ensure that all applications are scanned and uploaded to the appropriate customer file
  • Assist clients with billing issues
  • Call on past due payments
  • Timely issuance of certificates of insurance: property, general liability, auto, etc.
  • Assistance with mailings.
  • Track return of Renewal Questionnaires and coordinate accurate and timely entry of data.
  • Handle institution requests
  • Vender servicing
  • Maintain and coordinate open items with service providers
  • Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts.
  • Works closely with Producers on all aspects of client service, marketing, and renewals.
  • Responsible for overall retention of accounts in assigned book of business.
  • Timely issuance of certificates of insurance
  • Assistance with cross-selling
  • Assistance with mailings
  • Policy changes
  • Overall servicing of the accounts
  • Renewals
  • Online quoting
  • Schedule personal insurance reviews with clients via phone call or email

Qualified candidates for this position should have the following experience:

  • Solid technical skills in the area of property & casualty insurance and risk management • Proficiency in the use of Microsoft Outlook, Word, Excel, PowerPoint and ability to learn new systems • Experience with agency management software • Strong analytical skills • Ability to organize time effectively • All other duties as assigned • Must be able to maintain a number of projects with frequent interruptions,

Compensation is a base hourly rate plus commission and bonus potential. Hourly rate will be commensurate with experience and qualifications such as P&C license etc. Candidates without a P&C license will be required to obtain one in 6 months.

Job Type: Full-time

Job Type: Full-time

Company Description
A growing property and casualty insurance agency, utilizing cutting edge technology.

Chip Berry Insurance

Why Work Here?

We are a growing agency with maximum room for advancement and income potential.

A growing property and casualty insurance agency, utilizing cutting edge technology.


8041 Hosbrook Road Suite 414 Cincinnati
Cincinnati, OH