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Lead Overnight Residential Supervisor

Children's Study Home Springfield, MA

  • Posted: over a month ago
  • Part-Time
Job Description

Job purpose

The Overnight Lead Residential Supervisor serves as a leader to staff and a therapeutic agent to young children and/or adolescents with emotional and behavioral needs, under the direction of the Program Manager. Primarily, the Overnight Lead Residential Supervisor is to assist the Program Manager in the overnight operational activities of the staff and residence across all Study Home Residential Services. They will serve as the on-site supervisor for both Residential Supervisors and Residential Counselors. They will also serve in the role of the overnight administrative response to emergencies in programs.

Duties and responsibilities

Primary Residential Duties

1.    Maintain a nurturing climate within the residence, which includes meeting the children’s needs in the following areas: safety, food, clothing, shelter, medical/dental, emotional, and recreational.
2.    Maintain a social and emotional climate within the residence that is therapeutically oriented and follows the child’s and family’s treatment goals to include communicating with children in a respectful and professional manner exhibiting empathy and understanding.
3.    Participate in the development of reasonable limits and structure for each child and to implement these limits on a daily basis in the residence in a fair and consistent manner.
4.    Serve as a positive role model, and advocate as appropriate for clients and parents.
5.    Administer medications according to Massachusetts MAPS guidelines as required and/or requested.
6.    Communicate clearly, orderly and in a timely manner on-going treatment issues for each child and family, to include written documentation through R-Day notes, e-mail, log books, incident reports and restraint reports.
7.    Interact with clients, parents, co-workers and colleagues in a positive, respectful and professional manner.
8.    Interact with the educational and clinical staff on a regular basis to ensure that the objectives of the service plan are being met.
9.    Demonstrate a continued awareness and commitment to cultural and socio-economic diversity, religious and personal values and beliefs, traditions of clients and their families in order to accomplish the mission of the organization.
10.    Participate as a member of the professional treatment team by attending all mandatory staff meetings and trainings.
11.    Demonstrate an awareness of agency policies and practice, and procedures and follow all rules and regulations of the agency.
12.    Utilize and perform appropriate and approved therapeutic restraint techniques with clients, only if deemed necessary.
13.    Maintain individual productivity and support program effectiveness by being on time and available for work as scheduled.
14.    Complete 24 hours of professional development each calendar year; part-time and relief staff are required to complete 12 hours.
15.    Responsible for supervising the youth placed in your care.
16.    Maintain a safe and clean facility, assisting with custodial duties as assigned.
17.    Participate in the preparation of meals and snacks for residents, which may include cooking and serving as directed.
18.    All other duties as assigned.

Primary Supervisory Duties

1.    Coach and mentor residential supervisors and residential workers during scheduled shifts. Ensure compliance with all overnight policies and procedures.
2.    Assume responsibility for the residential program in the absence of the Program Manager and/or Assistant Program Manager.
3.    Insure that the treatment plans for the children are implemented through program implementation and review of shift documentation.
4.    Assist the Program Manager by insuring that the physical facilities are neat and properly cared for by the staff and clients.
5.    Assume staff supervisor responsibility for overnight residential staff at the request of the Program Manager.
6.    Assist Human Resources by recruiting, interviewing and selecting applicants to fill overnight vacancies.
7.    Attend and participate in conferences, team meetings, etc., at the request of the program manager.
8.    Administer medications under MAP guidelines, and provide the supervision and follow-up of the distribution of medication.
9.    Demonstrate an awareness of agency policies, practices, and procedures and follow all rules and regulations of the Agency.
10.    Any other supervisory duties as assigned.


1.    High School Diploma/GED/Equivalent; Associates degree preferred.
2.    2 years of experience working with children in a residential setting.
3.    1 year of supervisory experience.
4.    Must be CPR/First-Aid certified.
5.    Must be Massachusetts MAP (Medication Administration) within 90 calendar days from the date of hire.
6.    Requires knowledge of residential milieu concepts.
7.    Requires the ability to work in a team treatment approach.
8.    Requires a current valid driver’s license with a good driving record.
9.    Must possess the skills for effective use of the English language to read, write, and speak (i.e. to express ideas, state facts, and provide information in person/reports/correspondence); bilingual preferred.
10.    Proficient with computers, phones and copiers.
11.    Proficient with e-mail, internet savvy, Microsoft Office products (Word, Outlook and Excel).

Physical requirements

1.    Requires frequent lifting, carrying, pushing and pulling up to 75 lbs.
2.    Exposure to activities with clients which could cause risk of injury, discomfort or potential harm.
3.    Requires considerable physical agility to be able to perform restraints.
4.    May require lifting or moving a body weight of an adolescent or child during restraint.
5.    May require brief periods of sitting during driving/transportation of clients to appointments, activities, and/or meetings.

Direct reports

Residential Supervisors, Residential Workers

Children's Study Home


Springfield, MA
View all jobs at Children's Study Home

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