Are you a self-motivated, take charge professional with a positive attitude? You might be the perfect candidate to join our team.
Children’s Choice Dental Care & Premier Orthodontics is an established Pediatric and Orthodontic Dental Practice that is growing and bringing cutting edge programs and technology to our patients. We are currently looking for an experienced, and proactive Administrative Support Specialist.
The Administrative Support Specialist is responsible for resolving operational and clinical problems within the defined schedules and service level agreements.
Major Responsibilities Include:
· Analyze root causes of operational malfunctions and provide resolutions
· Handle escalated issues and follow-up on outstanding issues promptly
· Develop preventive measures and document issue resolution procedures
· Manage job calendars and flows to ensure timely completion
· Recommend process improvements to improve operational efficiency and cost-effectiveness
· Evaluate current operational processes and recommend improvements
· Monitor system operations and troubleshoot problems
· Assist in budget preparation and resource allocation for support services
· Install, support, and maintain network and system tools
· Manage job scheduling tool and monitor repair activities
· Maintain daily logs of operational issues and maintenance activities
· Contribute to business meetings and report on issue status
· Develop support plan to prioritize and resolve multiple issues
· Address customer issues promptly and accurately
Skill set we desire:
· Associate degree; or relevant experience
· Experience in Excel, Power Point, invoice processing, vendor management, calendar management is PREFERRED
· Experience with using Google Suite (Smartsheets) a plus
For immediate consideration, please apply directly using the following link. https://recruiting.paylocity.com/recruiting/jobs/Details/288393/CCAmulet/Administrative-Support-Specialist