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Victim Advocate

Childhelp Tempe, AZ
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Dental


Assesses the support needs of high-risk families and youth utilizing the Adverse Childhood Experience (ACE) method for families affected by substances use as one of the primary factors in the maltreatment leading the family to be involved with Childhelp Children’s Center of Arizona (CCCA). Provides mobile advocacy, referral and resources to youth and families. This includes bi-weekly engagement, assessing the family system stability, providing support through the family recovery, and healing process. Ensure the families informed of and understand the ongoing events occurring during the investigative and legal process of a crime, while ensuring the victim is treated with fairness, respect, and dignity and has freedom from intimidation, harassment, and abuse throughout the criminal justice process. This position will facilitate and work closely with other victim advocacy services in the community to ensure seamless coverage and transition for clients.
This position does not have direct reports. Essential Functions • Provides professional advocacy and psychosocial support, including, but not limited to: working with a victim to assess the impact of the crime; identification of victim’s needs; case management; management of practical problems created by victimization; identification of resources available to the victim; provision of information, referrals, advocacy, and follow-up contact for continued services, as needed. • Coordinate collection of Adverse Childhood Experiences (ACE’s) survey at the Childhelp Children’s Center of Arizona (CCCA) as the assessment tool to identify potential individuals for this program. • Identify Families and Youth whose ACEs include substance use/abuse. • Assists families in understanding the process and steps that occur during the investigation of the crime, including, but not limited to, helping the victim and family understand the forensic interview process, medical exam, how to access mental health services including Childhelp Mental Health services, the role of detectives, and typical court proceedings • Provides mobile response in-person to potential victims in community-based settings. • Provides families with community referrals and information for various resources, including counseling, shelters, housing assistance, daycare, etc. • Assist in the completion of public benefits/entitlements, housing, Address Confidentiality, Crime Victims Compensation, and other applications as needed. • Serves as a liaison between the victims and the investigating officers and/or caseworkers to provide clients with updates on the status of the investigation of their case • May attend court sessions with victims during the civil court process, as needed • Completes follow-up with families who receive investigative services from the Center to ensure quality of services received • Attends trainings for on-going education and career development, as needed • Performs other duties, as assigned by the Director, which may aid in supporting the Victim and their family through the investigative process • Provide advocacy and support to victims of crimes that is culturally specific, trauma informed, and inclusive. • Professionally document all activities in a timely manner, grammatically proficient and in an articulated manner. • Establish and maintain contact with the local police departments, District Attorney’s office, and others related to pending litigation on behalf of the victim.

Education/Experience/Knowledge/Understanding • Bachelor’s degree in Social Sciences with an emphasis in Social Work, Health and Human Services, Psychology, Sociology, Criminal Justice or related field or equivalent experience will be considered • Minimum of two years’ work experience or professional training in victim advocacy and the criminal justice system is preferred • Knowledge of community resources with the ability to effectively network, navigate and access resources. • Working knowledge of characteristics and dynamics of abuse, neglect, victim/offender cycle, substance abuse, domestic violence, and trauma • Knowledge of dynamics of trauma and impact of violence on victims, especially victims of domestic, physical and sexual violence, including evidence-based techniques
• Must be able to speak, read and write in Spanish
Skills • Strong verbal, written, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population • Strong interpersonal skills and demeanor with the ability to build rapport and garner trust with others • Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel Abilities • Ability to pass fingerprint background screening through the Department of Justice, FBI and Child Abuse Index • Ability to effectively engage with children/families from various backgrounds and circumstances • Ability to speak, read and write in Spanish • Ability to maintain professional behavior in high pressure situations • Ability to operate a vehicle and willingness to travel as needed • Ability to interact effectively with families from diverse populations • Ability to understand and solve problems by applying advanced analytical skills to include collecting, integrating and analyzing all relevant data and information and reduced that information down to manageable components and/or charts, diagrams or graphs; identifying a number of solutions to complex problems integrating findings from several different disciplines, identifying and evaluating the various options developed and selects the most effective solution; drawing logical and objective conclusions from the data and validates them as the prime cause and contributing causes; identifying a number of solutions to the problem by identifying and evaluating the various options developed and selects the most effective solution. • Ability to work collaborative as part of a team • Willingness and ability to embody Childhelp’s core values of Acting with Honor and Character, Being Open and Receptive, Caring About and Relating to Others; Nurturing Diverse Relationships; Performance Excellence; and Inspirational Leading & Managing Physical Demands • Ability to frequently see, hear, speak, and be physically flexible; occasionally sit, stand, walk, bend, run and drive; seldom stoop, climb carry, squat, kneel, push; and lift up to 30 lbs. • Ability to withstand moderate noise levels

Applicant Qualifications

  • How many years of relevant experience do you have?
  • What is the highest level of education you have completed?
  • Do you have the following license or certification: Driver's License?
  • Do you speak spanish?
  • Are you willing to undergo a background check, in accordance with local law/regulations?


Why Work Here?


Childhelp remains true to their vision. The internationally respected nonprofit is the largest organization dedicated to helping victims of child abuse and neglect as well as at-risk children. Though it has grown beyond their wildest dreams, CEO and Chairman, Sara O’Meara, and President, Yvonne Fedderson, who still work every day for this critical cause, have never forgotten those eleven little orphans in a storm that inspired their mission of hope.


Tempe, AZ


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