Skip to Main Content
← Back to Jobs

Medical Services Administrative Coordinator

Child and Family Psychological Services Woburn, MA
  • Expired: October 29, 2020. Applications are no longer accepted.

We are offering virtual onboarding and training.  Work from home while we are all dealing with the current state of the nation. 


This position requires presence in one of our company's main offices on a regular basis. This position must be available to work in any of the offices as needed, with notice. Travel to other offices is necessary for meetings, workshops or trainings.



     Schedule to be set based on needs of practice and may change with notice from time to time.

     Includes a few evening and weekend workshops/training/events a year.

     May require some Saturdays with notice.


Position Summary

This job is for an administrative assistant who is expected to assist the clinical staff (specifically Medical Services) and

Managers/Directors in all aspects of office operations as needed and includes but is not limited to:


Essential Functions and Responsibilities

     Administrative support for Medical services

     Triage medical services intakes for appropriateness and track through our referral tracking system

     Scheduling initial/follow-up appointments for medical services patients

     Insurance verification for Medical services patients

     Interfacing with doctors, nurses and patients via phone, fax, email and face-to-face contact

     Relaying information to patients from prescribers regarding medications, other clinical information and directions, scheduling, etc.

     Managing refill request submissions from patients/parents and pharmacies, verifying prescription information and follow- up appointments

     Sending enrollment and patient forms through our EHR

     Preparing prior authorization requests for prescribers

     Calling in or faxing prior authorization requests to insurance companies

     Calling pharmacies regarding prescription refills

     Faxing clinical forms and letters on behalf of prescribers

     Creating new patient charts and entering new patient demographics into AMD

     Tracking/confirming PCP letters sent for new patients and documenting in our EHR

     Tracking case closing lette

Child and Family Psychological Services


Woburn, MA