Head of Strategy and Insights

Manager:

Vice President, Research

Department:

Research

Company:

Child Mind Institute

Location:

New York

FT/PT & FLSA:

FT & Exempt

Updated:

December 2022

Summary:

The Child Mind Institute is seeking a Head of Strategy and Insights (HSI) for the California Initiative Next-Generation Digital Therapeutics (NGDT) program. The HSI will be responsible for general oversight and management of the NGDT program, which is being developed and operated through a three-year contract to CMI from the State of California.

The California Initiative, NGDT, is being launched to rapidly innovate mental health therapeutics and treatment response monitoring tools for children and adolescents using emerging technologies including augmented reality, virtual reality, and biometrics. Smartphone, web, and metaverse platforms will be the primary focus of the program, with potential explorations into wearable devices and other emerging technologies included as well. The NGDT will require creativity, imagination, and energy to develop, evaluate and scale novel technologies focused on mental health and learning disabilities. The HSI position provides the opportunity to engage with a broad range of clinicians, policy-makers, researchers, and community leaders.

Established in 2011, the CMI Research program plays a critical part in accelerating the pace of discovery in the neuroscience of child mental health and learning. The CMI scientific culture is defined by innovation, impact, breaking down research silos that slow progress, and the development of scalable solutions that achieve timely and appropriate diagnoses and interventions.

The Head of Strategy and Insights for the NGDT is expected to lead, influence, and inspire across teams and functions through clear storytelling and direction setting. The HSI will work with a core of diverse stakeholders (e.g., researchers, clinicians, educators, community representatives) to develop innovative strategies for engagement, user acquisition and feedback, and value creation through data insights and technology developed by the NGDT. As part of this process, the HSI will be responsible for overseeing the development and establishment of a process for strategy identification, evaluation and prioritization of candidate products to be created through the NGDT.

The HSI for the NGDT must have leadership experience and the ability to multi-task in a high-energy environment. Reporting to the VP of Research and the Program Director for the NGDT, this is an exempt, full-time position.

The Child Mind Institute is proud to be named a Great Place to Work-Certified company! Our competitive compensation and benefits include medical insurance, 401(k), paid parental leave, dependent care, and flexible work schedules, paid parental leave, dependent care and discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website.

Responsibilities may include, but are not limited to:

• Facilitate the program design and execution of research and audience insights to effectively support strategic and service development. This will include the mapping of customer journeys and optimization of the customer experience.
• Oversee the development and establishment of a process for identification, evaluation and prioritization of candidate products to be created through the NGDT.
• Facilitate effective evaluation of NGDT activities, informing a culture of learning and continuous improvement across the organization.
• Develop processes for partnering with collaborators (e.g., researchers, clinicians); translate and prioritize individual collaborator needs against broader platform development.
  
• Leverage our data science capabilities to help clients better allocate their marketing budgets, improve acquisition, grow customer lifetime value and prevent churn. This will include crafting customer strategies based on internal and external data.

• Collaborate in building out business cases for marketing programs and evaluating marketing ROI.

Qualifications:

· 7+ years product management experience; 3+ years team management across product & engineering

· BA/BS preferred

· Mission-driven, excited about working in the mental health space

· Entrepreneurial mindset; willingness and desire to own projects and see them through from start to finish

· Experience developing and driving long-term product vision and strategy

· Experience/willingness to jump into product execution (small team)

· Experience working with remote software engineering teams

· Exceptional interpersonal, written, and verbal communication; customer service skills

Special Considerations:

Please upload your CV during the application process.

All new hires must be vaccinated and must stay up to date with vaccines against the COVID-19 virus unless they have been granted a reasonable accommodation for religion or disability. If you are offered employment with CMI, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved by CMI.

The Child Mind Institute is an equal opportunity employer and does not discriminate in employment based on race, religion (including religious dress and grooming practices), color, sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned) and sexual orientation; national origin (including language use restrictions and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law [Vehicle Code section 12801.9]); ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age (40 and over), sexual orientation, military or veteran status, or any other basis protected by federal, state or local law or ordinance or regulation.