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Operations Manager

Chick-fil-A North Mount Pleasant
Mount Pleasant, SC
  • Posted: 28 days ago
  • Full-Time
Job Description

Chick-fil-A or North Mount Pleasant is currently looking for someone to lead our team as an Operations Manager!

The Operations Manager position will work with customers, coach team members and assist in the operational facets of the business. This individual will also assist in ordering, inventory, cost control, cleaning, and maintenance of equipment.

The ideal candidate will be able to work in a fast-paced, hectic environment, working 45-50 hours a week, 8-10 hour shifts and interacting with over 1,000 customers each day. This is an excellent opportunity for a servant leader who is goal-oriented, takes initiative, loves providing great customer service and building relationships with others.

We are looking for self-directed leaders with a growth mindset and hunger to take ownership of responsibilities. Not only will this leader be joining one of the fastest growing brands in the nation, but they will be coached by the owner/operator and Director team who are dedicated to nourishing, serving and transforming our team and community!


Role Responsibilities:

  • Ensure prudent usage of all resources (labor, time, food, and money and task management).
  • Prevent food waste and managing labor is essential. The cooking of “less more often” is the standard during all day parts.
  • Answer phones as needed
  • Ensure guest complaints are resolved properly and swiftly
  • Perform opening or closing procedures in an efficient and professional manner
  • Coach and develop the potential of all team members
  • Model and support clear communications between the front counter and kitchen staffs
  • Manage additional duties and communicate operational and training needs to peers
  • Ensure Operational Excellence is practiced all day everyday by staff, team members and equipment through the use of restaurant systems and tools


Role Requirements:

  • Available weekends and evenings
  • MS Office (Word, Excel)
  • Proficiency with point-of-sales systems is helpful but not required
  • Proven success in restaurant operations to include training, scheduling, operations and problem solving
  • Analytical skills to identify and adjust product usage needs based on historical sales and trends
  • Successful history working on multiple projects with competing deadlines
  • Very strong written and verbal communication skills
  • Ability to make swift but spot-on staffing adjustments due to changes in operational changes
  • Committed to life long learning and continuous improvement mindset


Benefits

  • 401(k) once eligible
  • Health, Life, Vision and Dental insurance
  • Scholarship Opportunities
  • Free Meals
  • Paid Time Off
  • Caring Work Environment
  • All Sundays Off!


    Job Type: Full-time

    Age requirement: 21+ years

    Chick-fil-A North Mount Pleasant

    Address

    Mount Pleasant, SC
    USA

    Industry

    Business

    What email should the hiring manager reach you at?

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