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***Customer Solutions Specialist***

Chicago Connect Chicago, IL
  • Expired: 9 days ago. Applications are no longer accepted.

Customer Solutions Specialist

The role is to provide outstanding customer sales and service on a face to face basis to our customers and clients alike.

You will promote our client's products & services, deal with any inquiries from existing customers relating to their accounts, order products, and services where applicable, renew subscriptions and open new accounts where necessary.

Responsibilities:

  • Handle questions and product inquiries from customers

  • Recommend appropriate products/services/plans based on the customer's needs

  • Handle product returns, complaints, and other customer requests

  • Ensure accurate data capture of all information from customer/client

You will be an expert in providing pleasant and professional face to face follow-up services to customers in accordance with sales and service guidelines established by the Client. It is imperative that all sales targets and goals set are not only met but exceeded on a daily basis. KPI’s are essential to every business to ensure productivity is at the highest standards. Key KPI’s to be met for this role include:

  • Sales

  • Quality

  • Productivity

  • Time management

Does this sound like you?

Are you looking for a career?

Have you got the drive to succeed?

If the answer to all of the above is YES we want to hear from you! Please send a copy of your resume to the management team for consideration. Good luck!

Chicago Connect

Why Work Here?

Room for growth, team players, paid training, travel, benefits.

Chicago Connect specializes in increasing market share for our clients’ brands and we ensure we tailor our services to their needs in a face-to-face environment. There are various disciplines in the direct marketing field and we primarily focus on live marketing strategies. The marketplace is fiercely competitive and brands in all industries are vying for their potential customer's attention. With so many choices on how brands can target their customers, choosing the right marketing mix is more important than ever. That’s where Chicago Connect comes in.

Address

Chicago, IL
USA

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