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Remote Customer Service Representative

ChaseSource LP Little Rock, AR

  • Expired: July 01, 2021. Applications are no longer accepted.

Remote Customer Service | This Customer Service Associate provides assistance to incoming callers processing claims.Remote/Virtual (comfort of your own home)Work 5 days per week Monday - Friday NO WEEKENDS. Available between 6:00 am - 5:00 pm CST.$12.50 per hour and $13.50 for Bilingual.Responsibilities include:- Responds to phone inquiries in a prompt, courteous and concise manner- Documents all encounters in clear and concise online logs- Meets individual performance standards- Performs other duties as may be assigned by management- Attains and maintains strict required attendance and performance metricsMust-Have Qualifications:- Excellent Customer Service skills- 6 months in a call center environment.Preferred Qualifications:- Microsoft Office experience- Ability to multi-taskEQUIPMENT QUALIFICATIONS:Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD ProcessorComputer Type: PC compatible (no Macs or Chromebooks)Minimum OS Version: Windows 10 (with all recent updates)Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processorsMinimum RAM: 4GB or greaterMinimum Graphic Resolution: 1024x768 * Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)Monitor Size: 17 inches or largerInternet Browser: Internet Explorer 11.0 or higher, Chrome (current version)Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)Internet Speed: High Speed internet access, 5MBPS upload/download minimumAnti-virus Software: Must be on current versionJob Type: Full-timePay: $12.50 - $13.50 per hourBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:Monday to FridayEducation:High school or equivalent (Required)Experience:Customer Service: 1 year (Preferred)Work Location:Fully RemoteWork Remotely:Yes Associated topics: answer, call, client service, customer, customer service, customer service representative, guest, representative, service call, support specialist

ChaseSource LP

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Little Rock, AR
72208 USA

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Business

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