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Call Center Representative

ChaseSource Jefferson City, MO
  • Posted: 13 days ago
  • $11 Hourly
  • Contractor
  • Benefits: Vision, Medical, 401k, Dental

Case Initiation Specialist
Location: Jefferson City, MO
Schedule: M-F 8:00 am-5:00 pm
Pay: $11.00 hr
EDUCATION/EXPERIENCE: High School Diploma or GED required; three years of experience in human services, with two years of experience in child support enforcement; knowledge and experience in case file review and analysis; ability to read and interpret complex court orders, income assignments and other child support documentation; excellent organizational, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently.
JOB RESPONSIBILITIES:
Provide responsive customer services to all stakeholders.
Process applications and referrals.
Establish new case records in MACSS.
Researches and assess cases for necessary actions.
Initiate locate activities for noncustodial parents.
Document initiate activities in MACSS.
Accurately completes necessary documentation and data entry activities in all systems.
Regularly communicates and updates the Supervisor/Lead on case status and production issues.
Maintain accuracy rate of 95 percent.
Ensures the confidentiality and security of all case information.
Meets all standards established for this position.
Performs other duties as may be assigned by management.

ChaseSource

ChaseSource is a minority owned company, specializing in recruiting and consulting that helps organizations solve their staffing problems. Whatever it takes, employers can depend on ChaseSource's commitment to solving every employment challenge. We are large enough to be experts, yet small enough to have a personal relationship with each of our assignments. What’s more, our employees and contractors abide by a stringent code of performance and ethics, at all times. ChaseSource has a long history of providing focused recruitment services for government employment at local, regional and federal levels and ranging from outside labor to office staff positions. We are knowledgeable in governmental hiring practices and work closely with a variety of resources to locate and place talented staff.ChaseSource partners with numerous clients, representing a variety of industries. Our current client mix includes medical, administrative, energy, and telecommunications among many other industries. We specialize in producing the right results, every time.

Address

Jefferson City, MO
Jefferson City, MO
USA

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