Call Center Position | This Customer Service Associate provides assistance to incoming callers in the financial services industry.
- Responds to phone inquiries in a prompt, courteous and concise manner
- Documents all encounters in clear and concise online logs
- Meets individual performance standards
- Performs other duties as may be assigned by management
- Attains and maintains strict required attendance and performance metrics
- Excellent Customer Service skills
- 6 months in a call center environment.
- Microsoft Office experience
- Ability to multi-task
- Eagerness to contribute in a team-oriented environment
- Good communication (written and oral) and interpersonal skills