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Experienced Customer Service Representative

Charlotte Mechanical Charlotte ,NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Charlotte Mechanical, LLC, a top HVAC and Plumbing company looking, is for an experienced customer service representative to our growing team!

Requirements

  • Answer phones and schedule appointments
  • Call current customers to update appointment/customer information
  • Dispatch calls to technicians via dispatch software and GPS
  • E-mail or mail invoices to billed customers as needed
  • Support technicians by phone and email about scheduling, editing work orders, follow-ups, etc
  • Write purchase orders and order parts from vendors
  • Microsoft Office experience required
  • Must be a team player and have excellent customer service skills

On-call once a month

  • Take home iPhone and iPad
  • Return calls from answering service and schedule appointment
  • Paid per call

Benefits

  • Health, Dental and Vision Insurance available
  • Vacation Pay
  • Holiday Pay
  • 401K
Must pass a pre-employment drug screenMust have a clean criminal background

Charlotte Mechanical

Address

Charlotte, NC
28273 USA