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Full Time Customer Service Representative (CSR)

Charismatic Solutions Burke, VA
  • Posted: 1 day ago
  • Full-Time

CSI is an outsourced marketing agency looking for a full time Entry Level Customer Service Representative to join our Virginia office on a permanent basis.

You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.

This role offers you the opportunity to work in a national firm that offers excellent career progression.


Essential Skills:

  • Clear written and verbal communication skills
  • 1+ years of prior experience is preferred
  • Strong relationship management skills
  • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
  • Business acumen in the marketing and client relations field is preferred
  • Must understand and comply with applicable regulations and standard operational procedures
  • Must ensure that all transactions are executed properly and meet compliance guidelines

Core Responsibilities:

  • Provide high quality service to each of our clients
  • Maintain client confidentiality at all times
  • Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
  • Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers and product specialists
  • Communicates clearly with staff in a timely and professional manner
  • Identify cross-sell opportunities, and escalate to our sales team and product partners in order to close or provide advice to the client
  • Verify and maintain data quality


If your background experience and skill set meet the requirements for our Customer Service Representative, apply today!

Charismatic Solutions

Why Work Here?

Energy, Passion and Success with a Collective of Industry Experts!

Here at Charismatic Solutions Inc. we aim to provide quality, dynamic and modern marketing and lead generation solutions for our clients. We aim to out-perform the regular forms of advertising and use unique and innovative methods to ensure our clients get as wide a reach as possible Our mission is not only to expand the market our clients can reach, but also to develop a new wave of entrepreneurs. We help our clients accelerate into new markets and offer innovative marketing and lead generation promotion techniques.

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