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Supervisor of Community Outreach Services

Chapel Haven Schleifer Center Inc
New Haven, CT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

DEPARTMENT:                  ASAT Community Outreach Services

POSITION TITLE:              Supervisor of Community Outreach Services  

 SUPERVISION BY:           Vice President of Autism Services

DAYS/HOURS OF JOB:     40 hrs/wk. Flexible Days, Evenings, and Weekends as needed.

                                            Rotation of Administrative On-Call and Essential Staff.


 The Supervisor of Community Outreach Services is responsible for the day-to-day operation of ASAT’s Community Outreach Program (COS) including oversight of Benefits Services, Annual Case Reviews, and coordination of transitioning residents into COS.  Responsibilities include staff oversight, preparation of the annual report, coordination of services with outside agencies and providers, and implementation of CARF requirements, as well as provision of direct support services to clients.


 Supervision and Staff Development

  • Submits requests for new staff as needed.
  • Assists with interviewing of new staff, as requested by ASAT supervisor/VP Autism Services.
  • Provides initial department-related education to new community outreach employees.  Ensures that new employees attend required new employee education seminars.
  • Provides guidance to community advisors.
  • Maintains Staff Development Files on all ASAT Community Advisors.
  • With guidance from ASAT supervisor/VP Autism Services, conducts and writes 180-day and Annual Employee Evaluations.
  • Reports and maintains all necessary documentation of employee matters as required by Human Resources.
  • Assists ASAT Supervisor with overseeing the ASAT Social Recreation Program, including but not limited to the review and assistance with the planning of activities, managing the finances and billing responsibilities, and supervising the Coordinator of Social Recreation. 

Scheduling and Coordination

  • Reviews schedules of community advisors; ensures that required hours are being met.
  • Monitors schedules of community advisors to assure that the department is not understaffed or overstaffed.
  • Arranges for coverage in the event of a community advisor’s absence.
  • Ensures that all community outreach review meetings are scheduled in a timely manner.
  • Attends all community outreach review meetings; ensures that paperwork is completed accurately.
  • Development of paperwork and procedures for the ASAT community outreach program.
  • Coordinates the transition of residential graduates into the community outreach program.
  • Reviews client files to ensure completion of necessary documents, timeliness, and quality of notes.
  • Identifies gaps in service, future needs, and trends and participates in the development and oversight of new services and programs.
  • Coordinates integration of other service providers (SLP, CBT, Job Development) within community outreach services. 

Direct Support of Community Members

  • Plan, prepare for and schedule annual reviews.        Assist community members in drafting annual individualized care and goals plans based on annual assessments, reports from other providers, and the community member’s personal goals. Assist client with any changes determined in the annual meeting.
  • Meet with Community Member for the number of hours per week/month as agreed upon with family.  Maintain communication with family, and other professionals as determined by the annual meetings.
  • Work with Community members to establish and maintain a weekly schedule to assure structure in daily living.  Assure that all appointments with Community advisors, Physicians, Employers, Therapists, etc. are on schedule.
  • Provide transportation of clients as needed, use of own vehicle required.
  • Work with Community members to ensure the carryover and expansion of independent living skills including, but not limited to the following:

            1) Menu planning, shopping list-making, shopping, proper storage,

            meal preparation and kitchen safety.

            2) Financial Management: budgeting, banking (online incl.), bill payment, receipt filing. Provide guidance on responsible use of money;      assist in prioritizing the use of personal funds.

            3) Home/apartment maintenance skills, home safety.

            4) Hygiene of body (and dental) and selection, care, and repair of attire.            

            5) Supervise/coordinate health maintenance and care with physicians, dentists, therapists, and educational programs. Assist clients in maintaining health records to ensure timely check-ups, medication use, immunization updates, and routine tests.

            6) Self-determination skills – problem-solving, goal setting, decision making, etc.       

  • Teach interpersonal communication, and social, and care skills to develop or maintain healthy relationships with family, roommates, friends, and colleagues. Assist and/or provide guidance in negotiation skills, and settling of disputes.
  • Provide support in all aspects of seeking, securing, and maintaining employment.  This may include on-site job coaching, communication with employers as needed, and other duties as assigned by the supervisor.
  • Provide advocacy on community members’ behalf to ensure timely, quality service.
  • Coordinate services from local, state and federal, and private agencies, programs, and services ensuring that community member receives appropriate services in a timely and respectful manner.
  • Ensure community member understands her/his rights.
  • Co-facilitate educational/support groups. 


  • Collect and maintain accurate and timely case records, relief notes, and other data as required: relief notes, case notes, and reports due to DSS, BRS, SSI, and other agencies.
  • Attend agency, program, and staff development meetings as required.
  • Represent Chapel Haven at community meetings and case review meetings.
  • Other duties as required. 

DSS Clients

  • Meet with DSS clients for the number of hours per week/month as agreed upon and as reflected in the DSS contract.
  • Maintain communication with family, VP of Autism Services, Supervisor of ASAT Program, and other professionals as determined by DSS contract.
  • Complete all paperwork as required by DSS and submit it to the relevant supervisor/DSS case manager as required.
  • Track and submit all billable hours to the Chapel Haven Accounting Department at the end of every month.
  • When working on job development skills, act as a liaison between Chapel Haven, DSS, and the business communities as required by the DSS contract.
  • Provide assistance with community awareness/access, such as assisting with utilizing public transportation, planning community leisure activities, utilizing local vendors/businesses, etc.
  • Provide clients assistance with social relationships, such as problem-solving, peer counseling, appropriate social skills, etc.
  • Maintain accurate and up-to-date client file(s) on SetWorks and Asperger Drive.
  • Participate in staff development activities such as in-service training and workshops.
  • Assist and/or provide guidance/training in negotiation skills, problem-solving skills, self-determination skills, and job development skills.
  • Represent Chapel Haven at community meetings and DSS meetings.
  • Provide substitute coverage for DSS clients as needed. 


Bachelor’s degree in Special Education, Social Work, or related field.

 Three years of experience working with adults with disabilities or special needs populations 


 Cultural sensitivity and proven ability to work with diverse populations.

 Excellent oral and written skills.  Computer literacy.

 Ability to work independently as well as a member of a team.

 Excellent organizational skills.

 Valid CT Driver’s License/Public Service License.  Use of own vehicle may be required.

 Knowledge of the greater New Haven area.

 DDS Medication Certification

 Ability to stand, sit, walk and climb stairs as necessary

  Position Classification:  Exempt



Chapel Haven Schleifer Center Inc


New Haven, CT
06515 USA



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