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OMS-Customer Service Representative

Change Healthcare Augusta, ME
  • Expired: November 21, 2019. Applications are no longer accepted.
Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference.

Position Duties:

  • Respond to calls from MaineCare Members, pharmacists, and technicians representing several different coverage plans
  • Educate MaineCare Members regarding various Medicare Part D plans and how to choose a plan, how the plan pays benefits, etc.
  • Educate MaineCare Members on Medicare Savings Program/Medicare buy-in plans and how to choose a plan, how the plan pays benefits, etc
  • Assist MaineCare Members with enrollment processes;
  • Review insurance coverage for pharmacies, doctor's offices, hospitals, MaineCare Members, and other identified individuals/organizations;
  • Support roles dealing with all aspects of claims processing and customer service such as evaluating claims, pricing, and requests for services;
  • Assist MaineCare Members with problems related to co-pays, deductibles, premiums, or other related issues;
  • Assist MaineCare Members who are out of medication or are unable to fill prescriptions; and
  • Perform other duties and responsibilities as may be assigned by the Pharmacy Helpdesk staff.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! 

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.comwith "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here view our pay transparency nondiscrimination policy.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare


Augusta, ME