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Customer Service Representative

Chang and Associates Richland, WA
  • Expired: over a month ago. Applications are no longer accepted.

We are a successful Farmers Insurance Agency located in Richland, WA and are looking for an outstanding person to join our team! We offer a great opportunity to begin an entry level position where there is potential to grow within the agency. As a customer service representative, you will provide support for our seasoned staff. If you’re outgoing and customer-focused, this may be the career for you!


  • Provide support for our team of account executives and agency producers. The work is time sensitive, critical, and needs to be done accurately.

  • Work quickly and efficiently making no mistakes and solving problems before they happen.

  • Foster strong relationships with our clients to maintain a high level of retention and loyalty.

  • Treat each client contact as a cross and up-sell opportunity.


  • A property & casualty license is preferred. However we are willing to license the right candidate!

  • Confident, self-starter.

  • Strong communication skills-written, verbal, and listening.

  • Ability to work in a fast-paced customer focused office with a sense of urgency.

  • 1 Year Customer Service or Administrative Support Experience.

Join our team of energetic, hard-working, fun professionals and watch your career expand to new heights!

We are one of the largest multi-line Farmers Insurance Agencies in the country, in business for over 35 years. Our office has been recognized as Farmer’s National Agency of the Year seven of the past 14 years.

Chang and Associates

Why Work Here?

If you are highly motivated ,want to have fun, make money and go on trips then we need to talk. Highest Compensation in the industry.


1321 Columbia Park Trail, Richland, WA 99352
Richland, WA
99352 USA