Century Business Solutions is one of Orange County’s fastest growing payment technology companies. Headquartered in Irvine, CA, Century offers its employees unlimited earning potential, career advancement opportunities, and a lively work environment.
In our Customer Service/Administrative Assistant role, you will provide support to customers and the internal departments by doing virtual demonstrations of our software products for our customers. Training is provided; however, good written, verbal communication skills and general computer skills are required.
· Perform software demonstrations showing potential clients how our product/service works.
· Work collaboratively with Senior Management, Software Development, Project Management, Sales teams, and any other members of various departments.
· Assist Support team by reviewing records, following up with customers, and submitting paperwork related to their cases and support via remote session.
· Maintain accurate records of all contacts and activities in the company’s various databases.
· Submit paperwork related to new accounts and perform maintenance activities for current clients in a timely manner.
· Self-starter with the ability to learn fast and work independently as well as within a team.
· Prior experience with training and/or demos on products or software is strongly desired
· Good work ethic and flexible hours.
· Strong proficiency in Microsoft Excel, Word, Outlook and computer savvy.
· Comfortable working with a wide variety of professionals.
· The duties and requirements listed above should not be interpreted as all-inclusive. Additional functions may be assigned as deemed appropriate.
· Must have strong communication skills
We know that we have some of the brightest and most talented associates on our team, and we like to reward them accordingly. If you work at Century, expect competitive pay, comprehensive health coverage, and career advancement.
- Generous benefits package including medical, dental, vision, and life.
- Gym access, dry cleaners, car wash conveniently located within building.
- 401K with company match.
- On the job training provided by seasoned industry experts.
• Century has been recognized by Inc. as one of the fastest growing companies in America, top 23rd fastest growing company in Orange County by Orange County Business Journal, ranked top 10 software solution by GetApp, and featured in many top publications and networks including Forbes, Huffington Post, PYMNTs.com, Entrepreneur, and AMC.
• We care about people. We treat our customers like friends, and we treat our employees like family. We’re not in it for the short-term gain. We know that investing in our customers’ happiness is the best long-term business practice.
Century is located in Orange County in the thriving Irvine area. We are walking distance from Irvine Spectrum and very close to the 5, 405 and Irvine train station.