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Director, Product Design

Centralsquare Technologies
Lake Mary, FL
  • Expired: October 15, 2021. Applications are no longer accepted.

Director, Product Design

Lake Mary, FL

+ Apply + + + + About CentralSquare Technologies

CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. We serve over 7,500 organizations in North America, from large cities to counties and towns of every size. We provide software for managing public safety (#1 market share) and public administration (#2 market share), enabling first responders to do their jobs as effectively and safely as possible. Learn more by visiting

Job Description

Job Description:

Our Product Design Director leads the UI/UX team in delivering both forward-thinking designs and innovative user experiences across company products. As an experienced and passionate leader, researcher, and designer, this Director empowers their team by guiding work practices, encouraging professional growth, and facilitating quality project deliverables.

Job Duties:

+ Lead a team of UX designers to identify, organize, and conduct independent research to collect and analyze user behavior through usability studies, field visits, ethnography,

+ surveys, and benchmarking

+ Teach UI designers how to build consensus by presenting design work with solid rationale to cross-functional teams, internal stakeholders, executive leadership, and customers

+ Lead design critiques, stakeholder reviews, and customer demos

+ Meet regularly with stakeholders to discuss project status, goals, roadblocks, and areas for improvement

+ Extend, improve, and advocate for visual design language, pattern libraries, and usage guidelines

+ Review feature work and help maintain standards and consistency across feature teams

+ Understand business requirements and objectives and help clarify them for others

+ Determine resource utilization to meet schedules and goals, including planning, staffing, budgeting, and managing expense priorities

+ Provide performance feedback and conduct formal performance appraisals

+ Provide support to employees in the establishment and achievement of goals

+ Remove barriers, advocate for employees, identify performance improvement opportunities, and promote professional development

+ Proactively establish and manage succession planning/professional development plans

+ Recognize employee relations issue and provide guidance for resolution

+ Spend time planning, evaluating, organizing, and managing design work across multiple products and cross-functional teams

+ Help shape and promote a design culture

Skills & Requirements Requirements:

+ Bachelor's or Master's Degree in Industrial Design, or similar, or equivalent experience

+ 10+ years of professional experience in User Centered Design and Agile Development methodologies

+ 7+ years of proven experience in leading, mentoring, and supporting other designers

+ Portfolio that demonstrates clear insights, intuitive solutions, highly transactional/complex workflow design, and leadership-level initiatives and experience

+ Expert level understanding of graphic design fundamentals (typography, color theory, layout, etc.)

+ Extreme attention to detail (pixel-level sensitivity)

+ Experience building and maintaining design systems utilized across multiple products and distributed teams

+ Mastery-level understanding usability principles and techniques (information architecture systems, usability heuristics, research and requirement gathering, etc.)

+ Expert-level understanding of when to use different research methods during the product development process

+ Experience working closely with customers, peers, developers, and product managers from inception through implementation

+ Mastery in Front-End coding languages and development with the ability to prototype robust interactions

+ Appreciation and understanding for all aspects of design

+ Mastery over graphic editing software and prototyping tools

+ Proven ability to develop domain and product expertise

+ Ability to clearly communicate design problems and workflow solutions to cross-functional teams and stakeholders

+ Able to provide feedback, encouragement, and training to reports to develop a professional work environment

+ Understand the value of effective communication and leads the team in promoting communication within it

+ Great organizational skills with the ability to prioritize and handle multiple tasks effectively

+ Great presentation and facilitation skills

Centralsquare Technologies


Lake Mary, FL
32795 USA



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